Front Desk Guest Service Professional

Experienced Front Desk/Guest Service Professional at Roxc Beauté

Job Description
Roxc Beauté – Skincare & Wax Studio

Roxc Beauté is looking for an experienced Front Desk / Guest Services Associate to be the welcoming face of our studio. This role is essential to creating a calm, organized, and positive experience for every guest who walks through our doors.

• Greet clients warmly and create a welcoming, stress-free environment
• Manage appointments, check-ins, and payments
• Answer phones, texts, and client questions with professionalism and care
• Support the service provider by keeping the front desk organized and running smoothly
• Educate guests on services, packages, and memberships when appropriate
• Light cleaning duties including sweeping, vacuuming, and ensuring restrooms are clean, stocked, and presentable throughout the day

• Previous experience in a spa, salon, or wellness setting (required)
• Friendly, upbeat, and personable demeanor with excellent customer service skills
• Professional appearance and strong attention to detail
• Knowledge of skincare and waxing services (or willingness to learn quickly)
• Strong communication skills and ability to multitask in a fast-paced environment
• Comfortable with booking software, phones, and client check-in/check-out
• Ability to work flexible days and hours
• Bilingual in English and Spanish (required)

If you're reliable, polished, and passionate about providing exceptional guest experiences, we'd love to meet you.

Join the Roxc Beauté team and be part of a peaceful, compassionate, and professional space.

Pay: From $15.00 per hour

Work Location: In person