Guest Services Representative; Part-time

Position: Guest Services Representative (Part-time)
Buckle -  - Responsibilities:
Facilitate and manage communication with Stores, Guests, and other departments to determine their needs and identify if escalation to another Teammate or department is necessary.;
Use available resources to determine best course of action while engaging with Guests and Stores through any channel.;
Navigate several computer systems simultaneously and multitask efficiently to accurately enter information to address inquiries.;
Ask probing questions to meet the needs of the Guest.;
Demonstrate general knowledge of Buckle merchandise including fit and style recommendations, merchandise details, and marketing signage, to answer Guest questions.