Inbound Sales & Account Manager
Job in
Kaysville, Davis County, Utah, 84037, USA
Listed on 2026-02-01
Listing for:
PinProsPlus
Full Time
position Listed on 2026-02-01
Job specializations:
-
Sales
Inside Sales, Sales Development Rep/SDR, Sales Representative, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Role Overview
You’ll be the front line for incoming customer inquiries. Whether it's a first-time pin buyer or a returning client with a fresh design, you'll guide them through the process, provide quotes, and ensure their order experience is seamless, friendly, and personalized.
Key ResponsibilitiesLead Engagement & Conversion
- Respond to inbound leads via phone, email, and website inquiries
- Qualify customer needs and provide product recommendations
- Convert inquiries into sales by delivering accurate quotes and creative solutions
Product Guidance & Quoting
- Assist customers in choosing the right materials, sizes, and design options
- Generate and present quotes based on product specs and quantities
- Collaborate with the design team to ensure expectations are met
Order Coordination
- Submit order details into production systems
- Keep customers updated on order status, production timelines, and delivery
- Coordinate with operations to ensure on-time fulfillment
- Strong communication and customer service skills
- Experience in inbound sales, account management, or similar role
- Ability to build rapport quickly and understand customer goals
- Comfort with CRM systems and email tools
- Detail-oriented with a drive for follow-through and accuracy
- Experience in custom product sales or eCommerce
- Familiarity with design concepts and production terms
- A collaborative attitude and a touch of creativity
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