Leasing Consultant

Overview

SYNC at Kingsland Ranch is seeking an experienced, Spanish Bilingual Leasing Consultant to join our sales team! Candidates MUST be Spanish bilingual, have a minimum of 1 full year in a multifamily Leasing Consultant role, experience creating social media and marketing content, and have a valid Driver's License. This position has Sundays off with a rotating day off during the week;

weekly shift hours are Monday, Wednesday, Friday 9am-6pm, Tuesday and Thursday 10am-7pm, and Saturday (alternating) 10am-5pm.

SYNC Residential was voted the 2026 #1 Best Place to Work in Multifamily by the Multifamily Insiders Network and the #2 Best Place to Work for Women In Multifamily. We offer full medical, dental, vision and other ancillary insurance benefits along with a robust 401(k) program with employer match and generous paid time off packages.

• Touring prospective residents while assisting them through the entire application and leasing process
• Communicating and following up with prospects via the CRM
• Managing incoming calls and inquiries from current and prospective residents
• Creating social media content and marketing materials to promote the community
• Completing outreach marketing within the neighborhood and at preferred employers
• Completing audits of community website and online listing sites to verify all information is up to date and operating properly
• Opening and closing model apartment and show units for touring
• Ensuring move‑in packets and units are prepared for new residents
• Planning and participating in resident events
• Answers all telephone calls, stands and greets all in‑person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.
• Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by property. Goals may fluctuate depending on the needs of each specific property.
• Record all traffic and activities daily and applies company guest card and follow‑up programs in a prompt and consistent manner.
• Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
• Completes and reviews market survey to maintain current knowledge of local markets.
• Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests. Follows up by phone on completed work orders each week.
• Completes other administrative, marketing and other reasonable duties as assigned.

• Make business and locator contacts weekly to promote the property and generate traffic
• Executes lease paperwork and move‑in packet, following company policies regarding move‑in details including Day 1 walk‑through procedures with new resident and targets a zero defect move‑in experience.
• Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort.
• Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies.
• Travels to suppliers to pick up parts and supplies as needed.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.
• Immediately record all marketing and traffic including emails, telephone calls, and in‑person visits on appropriate reports.
• Lease apartments and be responsible for all paperwork involved in taking applications.
• Files own guest cards and maintain according to established procedures.
• Inspect model and available “market ready” units; communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e.…