ESales Agent - BMW of West Houston
Listed on 2026-03-01
-
Sales
Inside Sales, Sales Associate/Assistant, Sales Representative, Sales Development Rep/SDR
Job Summary
The eSales Agent is responsible for engaging with potential customers who inquire via phone, chat, or online platforms regarding new or pre-owned vehicles. The primary focus of this role is to convert inbound interest into qualified showroom appointments by delivering timely, accurate, and professional responses. This position plays a key role in creating a strong first impression for the dealership. The eSales Agent is expected to provide a premium customer experience while using CRM and lead management tools to track and follow up with leads.
Ongoing training in product knowledge, objection handling, and customer communication is provided.
- Respond promptly to inbound calls, chats, and internet inquiries
- Deliver accurate pricing, payment, and product information
- Schedule sales appointments and support lead conversion goals
- Manage follow-up communication through CRM tools
- Adhere to structured outreach cadence and response timelines
- Maintain up-to-date knowledge of inventory, finance programs, and incentives
- Meet or exceed performance goals tied to appointments and sales outcomes
- Minimum 1 year call center or sales focused experience
- Able to set priorities, multi-task, and achieve goals
- Ability to perform in a fast paced environment
- Exceptional communication skills, both written and verbal
- All applicants must be authorized to work in the USA
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license
- Preferred Qualifications:
- Previous sales BDC experience
- Bi-lingual
- $19.00 + / hour + Commission
- Performance-based earnings range: $39,000 - $55,000+ / year
- Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.
- FULL TIME
- Sunday Always Off
- Saturday Availability required
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels, Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines.
Apply Now
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