Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller

Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-Time

Join to apply for the Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-Time role at H-E-B.

We can't sell anything without you and your team! H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service.

Responsibilities

• Lead and provision a well-stocked and well-maintained department while providing superior customer service.
• Perform supervisory responsibilities such as assisting with work scheduling, training and developing Partners.
• Learn about multiple products and departments across the total store, leading a team, and taking a building block to many other jobs.
• Once eligible, become an Owner in the company; focus on quality and Customer service.

What do we need?

• Heart for people - commitment to put Customers and Partners first.
• Head for business - a strong sense of how what you do affects our Customers and our success.
• Passion for results - drive and optimism to motivate your team through difficult situations.

What is the work?

Management / Training

• Carry the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager.
• Lead the overnight stocking team including delegating and directing work, motivating Partners; hold team accountable for meeting expectations; manage conflict or escape to appropriate Leader.
• Communicate the state of the team to Department Manager and Leader; provide input on partner performance.
• Coach / develop Partners; assist with new hire onboarding and training.
• Provide input on writing schedules; report overnight time and attendance.
• Lead the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality).
• Use technology and data to manage inventory and in-stocks.
• Comply with departmental SOPs and store operating procedures; ensure other Partners comply.
• Ensure compliance with inventory management SOPs and processes.
• Lead to / train on 100% in-stocks, rotation, and fully-filled displays.
• Communicate with DSD vendors.
• Load, unload, and move heavy, bulky products.
• Will perform Night Stocker duties.

Customer Service

• Provide excellent customer service; model and coach on superior customer service and hospitality.
• Answer customer questions regarding products; assist them with selections; address complaints; resolve problems.
• Merchandise products effectively.

What is your background?

• Minimum age 18 (mandatory).
• 3+ months of experience in stocking or customer service.
• Experience leading an overnight team or large teams in other areas of the business (preferred).
• Completion of forklift / power jack training.

Do you have what it takes to be an H-E-B Stock Controller?

• Understanding of technology.
• Strong communication, interpersonal, and customer service skills.
• Ability to communicate with team, including verbal and written.
• Ability to work overnight schedules.
• Ability to operate pallet jack / baler.
• Ability to work well with others.
• Ability to manage multiple priorities and shift focus between tasks.
• Ability to plan, prioritize, and delegate as work changes.
• Ability to anticipate change and plan for execution accordingly.
• Ability to remain adaptable and help others through change.
• Motivation to grow and learn with the company.

Physical requirements

Grocery

• Constantly reach at waist, grasp.
• Frequently stand, walk, bend.
• Occasionally reach at overhead, shoulder, knee, floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
• Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions.
• Demonstrate ability to lift 50 lbs, and manage in excess of 100 lbs.

Drugstore

• Constantly reach at waist, grasp.
• Frequently stand, walk.
• Occasionally reach at overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
• Occasionally be exposed to loud noise, ambient temperatures, and wet conditions.
• Demonstrate ability to lift 66 lbs, and manage in excess of 50 lbs.
• While there may be exceptions, the measurements noted are generally defined as– Constantly: 5.5+ hours per 8‑hour day;
  Frequently: 2.5 - 5.5 hours per 8‑hour day;
  Occasionally: 0 - 2.5 hours per 8‑hour day.
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

Referrals increase your chances of interviewing at H-E-B by 2x.

Seniority level:
Mid‑Senior level.

Employment type:

Full‑time. Job function:
Other. Industries:
Retail.