Loan Administrator Retail

Loan Administrator Retail I

Join to apply for the Loan Administrator Retail I role at Capital Farm Credit
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Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.

We seek motivated individuals who share our core values: commitment, trust, value, and family‑like respect. As a customer‑owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.

• Incentive Program:
  Company‑wide, goals‑based rewards.
• Accrued Time Off: 13 days annual leave, 15 days sick leave, 12 paid holidays.
• Retirement: 401(k) with up to 9% employer match.
• Health Coverage:
  Affordable medical, dental, and vision plans.
• Parental Leave: 8 weeks paid parental leave.
• Life & Disability Insurance:
  Employer‑paid coverage.
• Education & Wellness:
  Tuition reimbursement and up to $400 wellness expenses.

This position will be located in our credit office in Katy, Texas.

High school diploma or associate’s degree.

• Two (2) years of related experience in loan administration, office operations, or customer service with exposure to financial services, mortgage, title insurance industry, or equivalent experience deemed acceptable.
• Basic knowledge of accounting and financial systems.
• Intermediate skill level in Microsoft Office applications.
• Strong oral and written communication skills.
• Attention to detail and organization.
• Ability to research, apply procedures, and work collaboratively.

An entry‑level position responsible for basic loan administration, loan accounting, content management, credit support, and other administrative work. Administers simple to moderately complex loan portfolios and provides excellent customer service as the first line of contact.

• Greet customers, answer phones, and facilitate communication between internal departments and external parties.
• Send loan applications to applicants, review completed applications for accuracy and completeness, and communicate with applicants on additional needs.
• Enter pertinent loan data into loan origination systems and acquire credit bureau reports.
• Conduct searches within various systems to review results for entity tax status and OFAC standings.
• Draft and send communication of initial credit decision to applicants.
• Request and develop basic knowledge of title commitment and supporting documents from title companies.
• Submit loan file to Document Preparation Department and coordinate loan closings.
• Onboard new loans, disburse proceeds, and monitor borrower loan conditions.
• Assist the loan committee with necessary information to satisfy covenant and reporting requirements.
• Implement lien perfection processes and maintain electronic loan files.
• Process loan payments, disbursements, and related servicing tasks.
• Use cooperative structure, patronage program, and product offerings to support operations.
• Maintain general office administration and office equipment operations.

• Accounting/financial systems.
• Computer systems and office equipment used for file management.
• Documentation requirements for title insurance, deeds of trust, UCC financing statements, crop insurance, and flood insurance.
• Professional, oral, and written communication skills.
• Intermediate skill level in Microsoft Office applications.
• Organization and time‑management practices.
• Attention to detail.
• Collaboration in a team environment.
• Critical thinking skills.

Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate’s experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request.