Co-Lead Case Manager ORR

Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

About Our Children’s Shelters

Many children begin life in the face of serious challenges. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

Your Mission in Action

The Co-Lead Case Manager will assist the Lead Case Manager with the overall responsibility of developing and managing the implementation of case management operational policies and procedures and case management services of unaccompanied children in accordance with agency policies, licensing, and funding standards and requirements, and other federal, state, CARF and local regulatory requirements. If needed, this position will carry an active caseload.

All Upbring Children’s Shelters employees must comply with ORR's vaccination mandate. All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted.

• Review and monitor the family reunification packets, intake/eligibility, verification, assessment, and approval process for incoming unaccompanied children; assist with the interview process of unaccompanied children to determine eligibility, conduct needs assessment, and obtain pertinent information to assist in the delivery of program services
• Participate in planning, coordinating, implementing, and evaluating updated/revised ORR Policy and Procedures with the case management department
• Maintain an active caseload if needed and provide case management services that meet the needs of the unaccompanied children and are in accordance with agency policies, licensing and funding standards and requirements, and other federal, state, CARF, HIPAA, and local regulatory requirements
• Collaborate with Lead Case Manager in ensuring the completion of all necessary paperwork and documentation within the allotted time frames of all unaccompanied children’s placement intake and discharge procedures
• Collaborate with Lead Case Manager to maintain systems and processes for required statistical data and reports; complete weekly, monthly, quarterly, and annual reports to meet agency requirements, licensing and funding standards and guidelines, and other regulatory requirements
• Ensure all case management services, case files, and service plan outcomes meet licensing standards and will successfully pass auditing guidelines; complete, maintain, and review case files and records, including, but not limited to official documents, relevant and required information in accordance with licensing and funding standards and other regulatory requirements
• Work closely with the Lead Case Manager interdisciplinary team to develop, monitor, manage, and evaluate individual treatment and behavior plans
• Collaborate with the supervision of case managers working together, communicating, and managing with consistency
• Collaboratively work with the shelter departments to ensure and monitor the completion of all necessary assessments are completed in a timely manner per ORR Policy and Procedures
• Other duties and projects as assigned
• Coach and support…