Cafe Server - Amalia Cafe

Cafe Server - Amalia Cafe

Join to apply for the Cafe Server - Amalia Cafe role at Yurbban Hospitality Group.

At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.

WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.

Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.

Under the guidance of the F&B Supervisor, this role is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

• Deliver a warm, polished, and attentive guest experience consistent with boutique luxury hotel standards from arrival to departure.
• Greet guests promptly, present menus, explain offerings, and provide knowledgeable recommendations on food, beverages, and daily specials.
• Accurately take and enter orders into the POS system, ensuring attention to dietary restrictions, allergies, and special requests.
• Prepare and serve coffee, espresso-based beverages, and café menu items according to established recipes and presentation standards.
• Maintain cleanliness and organization of the café counter, service areas, tables, and patio, including regular pre-bussing and resetting.
• Monitor café inventory levels on a daily basis, including coffee, milk, pastries, beverages, and paper goods, and communicate inventory needs or shortages to management in a timely manner.
• Assist management with inventory counts and restocking as required.
• Handle cash and credit card transactions accurately, following hotel cash-handling and reporting procedures.
• Support team members during busy periods, including assisting with table setup, running food, pre-bussing, and managing guest flow. Follow all health, safety, and sanitation standards, including Florida Department of Health regulations.
• Uphold all uniform, grooming, and appearance standards at all times. Communicate professionally and effectively with kitchen staff, supervisors, and other hotel departments to ensure smooth service.
• Assist with special events, promotions, and extended service hours as needed.
• Represent the café and hotel brand with professionalism, discretion, and a positive attitude at all times.
• Participate in a pooled tip system, sharing gratuities with the café and service team in accordance with company policy.

• Minimum of 1 year of similar roles and nature
• Hold a current State Alcohol Compliance and Food Handler Card or be in the process of being certified
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

This position requires full availability during mornings and afternoons; a shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends required.

Miami South Beach, FL.

Prolonged periods of standing and lifting 15 pounds or more.

Emp…