Team Member, Restaurant​/Food Service

Team Member - 10018

Pollo Tropical

Responsible for the completion of a variety of tasks related to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.

• Greet and thank customers
• Place customer food and beverage orders through verbal communication and/or automated systems.
• Relay customer food and beverage orders from service counter to kitchen operations.
• Cook, prepare, package and pour food and beverages in kitchen operations by and/or through the use of kitchen equipment such as fryers, open‑flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while utilizing proper food safety and sanitation procedures.
• Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials.
• Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils.
• Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.
• Collect customer payments and return proper change to customers through use of cash register.
• Unload deliveries of food, beverage, packaging and serving materials to restaurant.
• Clean the interior and exterior of the entire restaurant premises. Cleaning work shall entail sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises.
• Observe/follow alcoholic beverage laws, when applicable.
• Maintain safe public access to the restaurant.
• Perform all other duties as assigned by management.

No supervisory responsibilities.

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Ability to receive and respond promptly to requests, orders and instructions.
• Ability to communicate with customers and coworkers.
• Ability to comprehend and appropriately react to others.
• Ability to perform multiple tasks.
• Ability to adjust to changing assignments.
• Ability to maintain productivity, composure, and a pleasant attitude under pressure.
• Ability to speak English in positions requiring immediate customer contact.
• Ability to learn POS Cash Register, Kitchen Screens, Recipes.

While performing the duties of this job, the team member is regularly required to stand, walk, talk, or hear. The employee is frequently required to use hands to handle or feel, and also to reach with hands and arms. The employee frequently is required to grasp and carry items. The employee is periodically required to lift weight from 25 up to 50 pounds.

The noise level in the work environment is moderate to high and varies depending on season, day of week, and time of day.

Team Member | Cashier | Cook | Line Server | Grill | Host/Hostess.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a current employee, please apply using the internal application process. Reach out to your manager for more information.