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Customer Service Rep Bilingual

Guest Experience Agent – Luxury Front Desk

Job in Kapolei, Honolulu County, Hawaii, 96709, USA
Listing for: Nobu Hotel Miami Beach
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury Miami-based hotel is seeking a Front Desk Agent to provide exceptional customer service and ensure guests feel valued. The role involves handling check-ins/outs, addressing inquiries, and collaborating effectively with other departments. Ideal candidates should have previous customer service experience, excellent communication skills, and cash handling experience. Flexible availability including evenings and weekends is required. They offer a robust benefits program including medical coverage, paid time off, and hotel discounts.
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