OFFICE Assistant II​/III; Sr​/Sr

Join the City and County of Honolulu and help support essential services that keep our community running.

Becoming an Office Assistant is a great opportunity for someone looking for a stable and meaningful career in public service. In this role, you’ll build valuable administrative and customer service skills, enjoy predictable work hours and strong benefits, and contribute to programs that directly support our community. It’s an excellent entry point into government with clear opportunities for growth, a supportive team environment, and daily work that makes a real difference in helping residents access essential services.

• There are four (4) vacancies with the Department of Community Services, Community Assistance Division.
• There is one (1) vacancy with the Board of Water Supply, Customer Care Division.

• There are nine (9) vacancies with the Honolulu Police Department:
  • Three (3) vacancies with the Criminal Investigation Division
  • Two (2) vacancies with the Vehicular Homicide Section, Traffic Division
  • Two (2) vacancies with the Central Patrol Bureau Division
  • One (1) vacancy with the Professional Standards Office Division
  • One (1) vacancy with the Legislative Liaison Office Division

Your duties and responsibilities may include, but are not limited to:

• Provide customer service assistance in person and by telephone, responding to routine and complex inquiries and explaining applicable policies, procedures, and requirements.
• Review, evaluate, and process forms, records, payments, and other documents to ensure accuracy, completeness, and compliance with established standards.
• Research information from paper and electronic records; organize findings and prepare summaries, correspondence, and reports.
• Prepare, edit, scan, file, and maintain paper and electronic records in accordance with office procedures.
• Perform general office support tasks including typing, data entry, mail handling, document management, and use of standard office software and equipment.
• Route telephone calls, take messages, and facilitate communication between staff and the public.
• Provide guidance, training, or review of clerical work, as assigned, to support efficient office operations.
• Perform other related duties as required.

Office Assistant II (SR-08): $3,266 per month

Office Assistant III (SR-10): $3,471 to $3,900 per month, actual salary will be commensurate with applicable experience, pending approval.

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, student loan relief, career development, and many more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://(Use the "Apply for this Job" box below)./

Apply today and explore opportunities for growth, stability, and advancement!

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At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non‑citizen eligible under federal law for unrestricted employment.

Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may substitute for education.

For Level II:
One (1) year of clerical experience. For Level III:
Two (2) years of clerical experience.

• Knowledge of standard office practices, procedures, and filing systems.
• Knowledge of correct English grammar, spelling, and word usage.
• Knowledge…