Business Sales Representative

Description

Idea Tek is looking for a Business Sales Representative (Inbound Focus) to convert inbound leads into long-term business customers. You'll be the first voice many clients hear—responding to inquiries, qualifying needs, and showcasing the value of our broadband services. If you’re driven, people-focused, and excited about helping Kansas businesses get connected, this role is for you.

Location: This role is a hybrid position based in Hutchinson, Buhler, or Wichita, KS.

You’ll start your day reviewing new inbound leads—whether they came through our e-commerce platform or over the phone. You’ll reach out quickly, establish rapport, and uncover what the business really needs. From there, you’ll walk them through available solutions, address any concerns, and help them confidently choose Idea Tek. Throughout the day, you’ll track progress in our CRM, follow up with potential clients, and share feedback with the team to help improve our inbound experience.

Inbound Lead Conversion & Customer Relationship Building

• Respond promptly and professionally to inbound business inquiries (phone, e-commerce, digital channels)
• Build trust and rapport with potential clients while identifying their business needs
• Communicate Idea Tek’s services and value clearly and confidently
• Recommend tailored broadband solutions and guide leads through the sales process
• Follow up consistently to drive conversions and maintain positive relationships
• Serve as a knowledgeable resource on Idea Tek’s services and offerings

Sales Process & CRM Management

• Track and manage all lead activity using our CRM system
• Keep records accurate and up to date throughout the sales process
• Monitor conversion rates and identify areas for improvement
• Follow best practices to optimize inbound sales workflows

Team Collaboration & Feedback

• Share insights to improve inbound strategy and lead generation effectiveness
• Stay current on product updates, industry trends, and competitor activity
• Collaborate with internal teams to ensure a seamless customer experience

What Will Help You Stand Out

• 5+ years in an inbound sales role, ideally in telecommunications or a similar industry
• Experience converting leads in a high-volume, inbound environment
• Familiarity with modern CRMs and digital sales tools
• A proven track record of exceeding sales or conversion goals
• Understanding of common business pain points and how broadband solutions address them

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Confidence and warmth in every interaction
• A consultative approach and natural ability to listen and guide
• Curiosity about business needs and how our solutions meet them
• A drive to hit conversion goals and celebrate wins
• Comfort working independently and taking ownership
• Positive energy and the resilience to follow up and keep going

Idea Tek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At Idea Tek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay + performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free internet service (if available in your area) or internet reimbursement
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

• We are Trustworthy – We build confidence through transparency, follow-through, and dependability.
• We count on Big Thinkers – We don’t just imagine the future—we create it with bold, actionable ideas.
• We have a Resilient Spirit – We embrace challenges, bounce back from setbacks, and keep striving for more.
• We stand on Belief – We believe everyone deserves access to technology that helps them learn, grow, and thrive.
• We foster Connectedness – Our…