Distribution Supervisor

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Provide customer service, maintain product availability, and supervise distribution personnel to effectively and efficiently distribute parts to assigned division dealer network.

• Provide support to dealers by responding to inquiries (via phone, email, and fax) regarding product availability, dealer order status, product applications, and compatibility.
• Resolve shipping issues/problems and track inbound and outbound shipments.
• Assist Sales and other department personnel in locating equipment and kits, answering questions regarding product availability and price, and resolving problems with invoices and equipment.
• Allocate products to dealers as assigned by Regional Sales Managers.
• Monitor and control inventory levels within assigned division through accurate processing (invoicing) of shipments, physical inventory, and adjustments as required.
• Provide supervision to assigned Distribution Department employees, including distributing and reviewing work, training, and coaching.
• May perform duties of Distribution Manager in his/her absence.

Special projects may include attending National Dealer Meeting to supervise order writing team.

EDUCATION, CERTIFICATIONS, AND TRAINING:

Associate’s degree or equivalent and 3 to 5 years related experience. Experience in the agricultural equipment industry preferred.

• Excellent customer service skills, including the ability to remain diplomatic in argumentative situations.
• Effective verbal and written communication skills.
• Good organizational skills including the ability to multitask.

Must be able to read, write and communicate in English.

Office equipment including computer, copier, fax, phone, printer.

Typical office environment. The position will require walking, standing and sitting at a computer.

Supervisors:
This section describes expectations for supervisory roles, including training, direction, communication, and accountability. The individual should be able to provide clear direction, offer training and coaching, and ensure schedules are met. The description recognizes that additional duties may be assigned as the job evolves.

• Conserves Department/Division and Company resources.
• Dependable and punctual with regular and consistent attendance.
• Orients and mentors new staff, provides ongoing training of staff and schedules regular meetings to ensure good communication in the work group.
• Manages time, attendance and schedules to ensure that the Section/Department is fully functioning on a daily basis and that work in the Section/Department is accurate and is completed on time.
• Maintains professional conduct and handles inquiries with tact and diplomacy; responds to employee questions and concerns.
• Monitors individual performance and provides timely feedback to employees.
• Has knowledge of Department/Division processes and ensures adherence to policies; adapts to changes within the Department/Division/Company.
• Supports Company policies and procedures fairly and equitably.
• Responds quickly and positively to questions and concerns from employees.
• Sets a positive example for subordinates.
• Provides timely feedback regarding employee performance and assists with performance evaluations.
• Seeks manager guidance when needed for employee-related issues.

Kubota is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Industries:
  Machinery Manufacturing