Shop Service Technician
Listed on 2026-03-15
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Maintenance/Cleaning
Maintenance Technician / Mechanic, Heavy Equipment Mechanic
Position Summary
The Shop Service Technician will perform preventative and routine repairs on all DEUTZand non-DEUTZproducts at the DEUTZ Power Center Facility. The Shop Service Technician will liaise with DEUTZ customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, andmanufacturersemployees.
The ideal candidate must also be a safety-focused team player with an optimistic outlook.
Essential Duties & Responsibilities
The Shop
Position Summary
The Shop Service Technician will perform preventative and routine repairs on all DEUTZand non-DEUTZproducts at the DEUTZ Power Center Facility. The Shop Service Technician will liaise with DEUTZ customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, andmanufacturersemployees.
The ideal candidate must also be a safety-focused team player with an optimistic outlook.
Essential Duties & Responsibilities
The Shop
Service Technicianwillbe responsible for, but not limited to, the following duties:
- Ability to perform maintenance-related repairs.
- Assistin resolving customer-related issues ina timely matter.
- Work with Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image of DEUTZ.
- Plan methods and sequence of performing repairs assigned.
- Pre-Order all parts and materialsrequiredto perform assigned repairs.
- Effect the repairsrequiredsafely and effectively.
- Ensure all repairs are completed as assigned.
- Ensure the cosmetic appearance upon completion of repairs.
- Ensure allunused parts and materials are returned per DEUTZ Power Center return parts guidelines.
- Maintain the work area in a clean and safe condition.
- All communications with customers are conducted reflecting respect and honesty.
- All failuresidentifiedare matched to solutions necessary to affect a repair.
- Complete all work orders and time sheetsin a timely manner.
- Consult, when necessary, with
DEUTZService Department to ensuretheaccuracy and approval of repairs. - Perform all workin accordance withall established policies and procedures.
- Assistinproperly filing warranty claimsandcustomer invoices.
- Perform other dutiesasassigned.
N/A
Travel Demands
Anticipated domestic and international travel isapproximately0-10% depending on business needs.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonableaccommodationmay be made to enable individuals with disabilities to perform essential functions.
Education/Experience
Required
Preferred
Description
X
High School Graduate or General Education Degree (GED) and at least two years of Diesel engine experience.
X
Proficient in the use of basic computer functions and portable diagnostic tools.
X
Strong working knowledge of DEUTZ Diesel engines.
X
Candidates must have their own tools.
X
Experience in diagnosing, and repair of NG/CNG, Tier 3-4 emissions level preferred
X
Certification/Training in heavy equipment and diesel engine repairs preferred
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Additional required Skills
- Self-Starter with the ability to work with minimal supervision.
- Excellent communication skills with the ability to effectively write and speak professionally with customers in person and over the phone.
- Strong problem-solving skills with the ability toidentifyproblems, brainstorm and analyze answers, and implement the best solutions.
- Strong Attention to detail skills with the abilitytoaccomplish/complete a task whiledemonstratinga thorough concern for all the areas involved, no matter how small.
- Time management and organization skills with the abilityto manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals.
Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees.
Mathematical Ability
Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability
Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work Environment
The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonableaccommodationmay be made to…
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