Food & Beverage Supervisor | Burdick's

Location: Burdick

** Job Description**# Top Reasons to Work With GHG
* You’ll have the opportunity to work with a passionate team with a high focus on guest satisfaction
* You will develop and grow your skills into an exciting career of hospitality# What You’ll Be Doing
* May include, but not limited to:
** Follow all Greenleaf Hospitality Group policies and procedures
* Prioritize and organize work assignments and be able to delegate
* Direct performance of assigned staff and follow up with corrections where needed
* Motivate staff
* Ascertain staff to form cohesive team
* Ability to clearly think, analyze and resolve problems, while exercising good judgment
* Accuracy to details
* Endure abundant physical movements in carrying out job duties
* Exert physical effort in transporting and placement of tables, chairs, staging, dance floor, podiums and other banquet / meeting room equipment
* Ensure security of storage and access to hotel property
* Work without direct supervision
* Knowledge of daily scheduled group functions, times, locations and amount of people
* Knowledge of location of all hotel function space and names of rooms
* Knowledge of all styles of meeting and banquet room settings
* Knowledge of proper cleaning techniques, requirements and proper chemical handling
* Knowledge of all styles of room set ups, standard equipment and proper handling of such
* Communicate effectively with guests, management and coworkers to their understanding
* Speak, read, and write English precisely and clearly
* Strong presence on the floor
* Resolve any guest issues that may occur, leaving the guest with a positive experience
* Ensure that all associated are being productive and providing personalized guest experience
* Create brand loyalty through the guest service experience and product value
* Responsible for a smooth, positive flow of the business with regards to both internal and external guests
* Build an engaged culture through recognition of individual talents and contributions
* Train and job coach front staff
* Continuous improvement of employee engagement to ensure retention
* Hold associated accountable to standards, communicate to manager if situations arise that may require counseling and participate in counseling
* Confidence and willing to take charge of any situation, including opening and closing, scheduling, and answering questions
* Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group
* Hold effective team huddle. Go over any special instructions and/or changes needed for the shift
* Staff schedule and labor expense control
* Connect with teammates personally to build positive and trusting relationships Maintain a clean restaurant
* Communicate effectively and in a timely manner
* Be available to all associates to answer questions, guide, and support them# What You Need for this Position
* Able to stand for long periods of time, up to 8 hours or more
* Able to stoop and bend
* Able to lift up to 40 pounds from time to time
* Able to safely work with potentially dangerous chemicals and equipment
* Able to comply with safety and health code standards
* Able to handle responsibilities that require repetitive motion tasks# What’s in it for You
* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
* 10% Discount on GHG outlets
* Shift meal provided per day
* Discounted hotel rates at Choice Hotels worldwide
* Parental Leave Program (Full-Time Option)
* 401K with 100% match up to 3% (Full-Time option)
* Medical/Dental/Vision  (Full-Time option)
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