Registration Clerk

Citizens Health is recruiting a registration clerk to work full-time in our hospital admissions office.

Our Mission:
Enhancing the lives of those we serve.

• Citizens Medical Center - a 25 bed critical access hospital
• Family Center for Health Care - an outpatient rural health clinic
• Prairie Senior - a skilled nursing facility
• Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce
• Citizens Medical Equipment - our durable medical equipment business
• Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location:

100 E College Ave, Colby, Kansas

Position Information:
The primary functions of the Registration Clerk include registering patients for inpatient and outpatient services and pre-registering patients for consultant services.

Responsible to the Registration Supervisor.

Days:
Monday through Friday

Hours:

open 6:45AM thru 5:00 PM, shift may vary

Pay Range: dependent upon experience.

• Complete patient registrations and pre-registrations.
• Complete temporary registrations, distribute mail and patient information and update pre-registrations.
• Schedules patient appointments
• Completes other duties as assigned.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Check in patients, verifies and updates necessary information in the medical record.
• Assist patients with ambulatory difficulties.
• Maintain appointment book and follows office scheduling policies.
• Answer telephone, screen calls, take messages, and provide information. Screen visitors and respond to routine requests for information.
• Complete other duties as assigned.

• High school diploma or GED.
• Computer skills
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.
• Customer service experience preferred.
• Medical experience preferred, but not required.

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self‑improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Works in well‑lighted and well‑ventilated office. Requires intense and constant concentration, tolerance of low level noise and numerous interruptions. Must have good communication skills for interaction with all other hospital departments, patients and their families. This list is not exhaustive and may be supplemented.

Extended periods of sitting to register patients. Occasional walking, or pushing. Lifting between 10-20 pounds.

• Medical, dental and vision insurance available
• Pre‑Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one‑year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full‑time coverage - equal to two times employees annual income
  • Part‑time coverage - one‑time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
  • Paid time off
  • Student Loan reimbursement
  • On‑site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The…