Customer Service Associate

Job Description

Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and is currently seeking detail‑oriented and self‑motivated candidates to join our growing Customer Service team. This is a full‑time position with the ability to work a hybrid schedule after successful completion of new‑hire training.

• Assisting account holders and representatives via the telephone
• Inputting new accounts and providing ongoing maintenance to the account
• Utilizing database and Trust Accounting system to process transactions and retrieve information

• Must have high school diploma or GED
• One year of related work experience is preferred
• Regular attendance is required

• Able to multi‑task
• Attention to detail
• Excellent communication skills
• Enjoy talking on the telephone with customers
• Able to effectively work in a team environment
• IRA knowledge is helpful, but we will train the right person

Mainstar Trust is an Equal Opportunity Employer.