Receptionist, Customer Service/HelpDesk
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
The receptionist receives incoming calls, determines the nature of each call, and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.
Day‑to‑day responsibilities- Meet and greet customers in a professional manner.
- Operate a switchboard telephone system.
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize hold time.
- Take thorough messages, noting the caller’s first and last name, company name (if applicable), the time, and the message.
- Provide basic information to callers with general inquiries.
- Assist with filing duties and other administrative tasks as needed.
- Prepare sales and service gas tickets for the Accounting Department.
- Serve as a backup to the Sales Department cashier.
- Assist the General Manager with various clerical duties as needed.
- Attend meetings and trainings as scheduled.
- Perform other duties as assigned.
- Be friendly, professional, courteous and efficient when working with all customers and employees.
- High School diploma or equivalent.
- Possess excellent written and verbal communication skills.
- Ability to operate a multi‑line switchboard.
- Ability to read and comprehend instructions and information.
- Ability to work well with the public.
- Competitive compensation and 401(k) matching.
- Health, dental, vision insurance and maternity benefits.
- Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and Auto Gear.
- Access to amazing deals and discounts through You Decide, a website with offers from top providers and retailers.
- Participation in the DRVPNK mission that raises and donates millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.
Sterling, KS
About Auto NationAuto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide, a recognized brand, a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services, we provide a complete automotive experience.
Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and the communities we serve.
Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
We value innovation, teamwork, and a commitment to making a positive impact in the world.
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