Kansas Metro CC - Ad

Overview

Kansas City Metro - (CC - Recruitment Ad) Address Kansas City, MO, US

Compensation $19.00 - $22.00/hour

Job Description

• Paid training/onboarding
• Great potential for career advancement
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families, and educators

Weekly hours: 40 per week (Required overtime, which includes weekend hours, 6 weeks out of the year)

Shift: 11:00 - 20:00 EST (10:00 - 19:00 CST, 09:00 - 18:00 MST, 08:00 - 17:00 PST)

Travel required: 30% of the time

• Inspired by our mission and values
• Able to exhibit our fundamental company competencies
• Comfortable with ambiguity and an ever-changing environment
• Comfortable presenting in front of a group
• Comfortable with offering support while also holding drivers accountable to policy, procedures and safety standards
• Comfortable navigating multiple technology platforms and systems
• Reliable
• Professional
• Able to handle documents and information confidentiality

• Schedule drivers for any district-specific or ongoing training
• Monitor and maintain drivers’ status as kid-ready and update files accordingly
• Conduct a high volume of daily phone calls and text messages
• Become certified to teach and facilitate certain trainings (e.g., training on policies, defensive driving, etc.)
• Manage and track equipment inventory
• Support on the ground OCA duties when needed
• Perform other duties as assigned

• Read, write, and speak English at a proficient level
• At least 18 years old
• Have a printer
• Have a reliable internet connection
• Access to computer and printer
• Have a minimum of a high school diploma or GED
• Have at least 2 years of high-volume call experience
• Have at least 1 year of experience in a customer service role and an administrative role