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Social Services Unit Supervisor; CA​/N

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: State of Missouri
Full Time position
Listed on 2026-01-24
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support, Community Health
Job Description & How to Apply Below
Position: Social Services Unit Supervisor (CA/N)

Job Location: This position will be based out of the Fletcher Daniels Office Building at 615 East 13th Street KC MO. This position will be supervising a team of CA/N Investigators.

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at‑risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

Responsibilities
  • Directs and participates in the delivery of social services in such areas as adoption, child abuse and neglect, protective services, intensive services, foster care and related areas.
  • Receives referrals from juvenile courts, abuse/neglect hot line, Family Support Division staff or other professional or private individuals in the community for protection and care of neglected, abused or exploited children.
  • Conducts detailed case studies; prepares evaluations of social, economic and environmental factors; and makes recommendations to staff regarding treatment and placement plans.
  • Performs diagnostic and assessment services to assist staff in the development and implementation of treatment, placement and service plans.
  • Attends court hearings and meetings related to assigned casework.
Minimum Qualifications
  • High School Diploma or High School Equivalent and nine or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in investigation of abuse or neglect, coordination of foster care, adoptions, and family centered services, treatment/rehabilitation, and/or providing in‑home family crisis intervention services, and possessing a valid vehicle operator’s license.
  • One or more year(s) of experience as a Social Services Specialist (III) or Senior Social Services Specialist with the Missouri Uniform Classification and Pay System.
  • Three or more years of experience as an Associate Social Services Specialist and/or Social Services Specialist (II) with the Missouri Uniform Classification and Pay System.
  • A Bachelor’s degree from an accredited college or university preferably in Social Work or a comparable human services field (substitutions allowed); and five or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in investigation of abuse or neglect, coordination of foster care, adoptions, and family centered services, treatment/rehabilitation, and/or providing in‑home family crisis intervention services, possessing a valid vehicle operator’s license.

    (A combination of earned credit hours from an accredited college or university in social work, family and child development, special education, psychology, sociology, or related behavioral sciences and the described experience may substitute for the stated qualifications. Thirty credit hours are equivalent to one year of experience. Professional experience as described must be of a substantial period of time—over 50% of time.)
  • Lack of post‑secondary education will not be used as the sole basis for denying consideration to any applicant.
Preferred Qualifications
  • Ability to travel throughout the State of Missouri as needed.
  • Availability to be in the “on call” rotation one weekend a month.
  • Training, certification, and/or education in leadership and continuous process improvement programs (e.g. Lean Six Sigma) is preferred.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

CD-HR.gov

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