Security Specialist

$20 - $27 per hours depending upon qualifications

The Security Specialist position focuses on the safety and security of Beacon Mental Health in collaboration with Clinical teams, Facilities, and Law Enforcement/First Responder agencies.

• Responds to emergencies and codes inside and outside Beacon Mental Health facilities.
• Assists with all 911 calls, notifying appropriate Beacon personnel of emergency status, and communicating with Law Enforcement/First Responder agencies as appropriate.
• Collaborates with the other Crisis team members, CBHL team, Facility team, and code team staff to ensure all staff, clients, and visitors are safe during crisis incidents.
• Patrols building and surrounding property throughout shift, monitors surveillance equipment, and along with crisis or facility staff investigates security breaches, incidents, and other alarming behavior.
• Completes reports by recording observations, information, occurrences, and surveillance activities, reviewing with supervisor and Safety Committee.
• Participates in Crisis and code team meetings, Safety Committee, in-service trainings, and workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions and promote agency safety.
• Assists with the development and implementation of safety plans for various locations and special events.
• Assists staff in efforts to meet customer needs by directing and controlling traffic flow/parking and providing directions.
• Provides assistance as requested to staff, visitors, and clients including vehicle and safety escorts.
• Maintains the organization’s stability and reputation by complying with legal and accreditation requirements.
• Other duties as assigned.

• Associate’s Degree in Criminal Justice or related social service field and one (1) year of qualifying experience or three (3) years of qualifying experience.
• CPR and First Aid Certification Required.
• Completion of Crisis Intervention Training within 6 months of hiring.

• 3 years of related experience required with no degree.
• If degreed, 1 to 3 years prior work-related experience preferred.
• Experience with de-escalation and/or crisis intervention techniques is preferred.
• Strong written, oral and interpersonal communication skills.

• Working knowledge of mental illness and substance use disorders preferred.
• Excellent customer service skills with a recovery focus.
• Basic computer knowledge/skills with experience in Microsoft Office products; good concentration with attention to detail; the ability to maintain confidentiality; the flexibility to manage a variable workload; the ability to interact with the Agency’s customers in a professional and courteous manner.

• Customer Service.
• The ability to use basic business equipment such as computers.
• Excellent Communication skills: in person, on phone; by email.