Territory Manager - Automotive

Overview

Reporting to the Region Sales Manager, the Territory Manager is responsible for increasing sales revenues and maintaining customer relationships within an assigned geographical area. In this position, you will be expected to be an excellent communicator who understands customer needs. Ultimately, you will ensure clients are satisfied and search for ways to grow sales.

• Position offers a competitive base pay, commission program, and Motus vehicle reimbursement program.
• Weekends off
• Weekday schedule 8am-5pm
• 401(k) program with company match
• Generous benefits package for full time employees:
• Medical, Dental and Vision
• Company paid life and disability insurance
• 3 weeks Paid Time Off
• Competitive compensation program
• A great work environment with career advancement opportunities

• Sales
• Make sales calls and presentations to prospective and existing customers.
• Develop a regular sales call schedule to ensure that the needs and expectations of the customers are met.
• Be familiar with all products, including their application and preparation, in the automotive line.
• Assist customers in proper selection and application of product to develop expert relationship.
• Further knowledge/skills regarding sales techniques and methods.
• Develop sales presentations and promotions to facilitate growth in existing accounts and to open new accounts.
• Maintain effective interaction with vendors. Maximize utilization of cost effective resources provided by vendors.
• Participate in, and conduct, existing and new product demonstrations with customers and factory representatives.
• Attend and participate in all sales meetings.
• Devise effective territory sales and marketing strategies

• Customer Service
• Readily accessible to customers for advice/assistance through use of cell phone, voice mail, e-mail, and in person.
• Build relationships.
• Investigate customer complaints and follow up based on company and Quality Management System (QMS) policies, procedures and processes.
• Monitor and track customer back orders per QMS work instructions.
• Provide customer with technical, and marketing training as needed.
• Assist customer in determining inventory levels.
• Assist in color verification and field color formulations.
• Ensure proper documentation for all consigned inventory and equipment per QMS Work Instructions.

• Marketing
• Collect reliable customer and territory information.
• Identify current market competitors and their strengths and weaknesses.
• Know Painters Supply and Equipment Co.’s competitive advantages.
• Read and interpret market information and identify opportunities.
• Actively seek to become key knowledge source for customer regarding automotive finishing and related products.
• Participates in special project assignments and completes other duties as assigned.
• Develop, implement, and maintain action plans to meet and exceed targeted revenue and profitability targets for both existing and new customers.
• Prepares sales call reports, proposals, quotations, forecasts, and business plans.

• Management
• Control expenses, while remaining within budget, and maintain required records/documentation.
• Submit required reports, documentation and summaries as required by management within specified deadlines.
• Further knowledge of automotive finishing industry through company training, trade journals, seminars, etc.
• Know, understand and perform to all aspects of the Quality Management System Manual.
• Understand paperwork flow and provide documents as required.
• Know the sales goals and formulate plan of action to attain or surpass figures.

• Additional Duties
• Answer telephone in a professional manner, answer questions knowledgeably and/or take customer orders per QMS work instructions.
• Conduct self in a professional manner to ensure customers’ quality and service expectations are met.
• Operate vehicle in accordance with all state, provincial and federal laws while maintaining an acceptable personal driving record.
• Employee is required to carry Automotive Insurance per the company policy guidelines.
• Assist in the store during times needed, i.e. vacation, personal, medical absences, etc.
• Assist with inside customer service, as needed, including servicing customers and/or processing…