Convention Sales & Services Coordinator

SUMMARY

Assists convention sales & service managers with leads, bid books, presentations, proposals, Experience KC tours (FAMs), sales missions, site visits, trade show promotions and produces reports from CRM.

• Maintains and produce accurate reports
• Maintains extranet information for Convention Digest and lead distribution
• Assist the Convention Sales & Services team with day-to-day administrative tasks, including managing workflow and supporting department operations.
• Assists with bid proposal creation and assembly
• Supports sales & service managers with CRM data entry
• Performs general administrative functions for sales & services team in day-to-day operations
• Monitors and helps coordinate administrative workflow of the Convention Sales & Services department
• Assists with preparation for sales & services presentations
• Maintains constant supply of sales & services materials (bid proposal packages, sales kits, service pamphlets, videos, etc.) and monitor usage
• Composes and types correspondence, including sales leads and sales & service itineraries
• Answers telephone and gives information to callers or routes call to appropriate person
• Records minutes of various committee meetings
• Assists as needed with special projects and events
• Provides organizational phone/communication support and back up as needed
• Prepares meeting rooms and meeting invites as requested

• College degree preferred
• Strong analytical/problem solving skills
• High level of proficiency in all Microsoft programs and ability to quickly learn industry related CRM
• Ability to communicate effectively with a wide variety of customers
• Demonstration of proficient time management skills
• Excellent interpersonal, organizational prioritizing and sound planning and decision-making skills

• Communication:
  Strong verbal and written communication skills; capable of interacting effectively with internal teams and external clients.
• Time Management:
  Ability to manage multiple projects simultaneously and meet deadlines.
• Problem-Solving:
  Strong analytical skills with a focus on problem-solving and process improvement.
• Attention to Detail:
  Highly organized with the ability to prioritize and track multiple tasks and details with accuracy.
• Interpersonal
  
  Skills:
  
  Ability to work collaboratively across teams and build positive relationships with clients and colleagues.
• Customer Focus:
  Strong commitment to delivering exceptional service to both internal and external stakeholders.

• Primarily office-based with occasional offsite meetings and events.
• Occasional light travel is required for pre-promotional events, team events, and training sessions.

Performs other duties as assigned, as no position description can encompass all responsibilities associated with the role.

Background Screening will be conducted including but not limited to criminal and driving history, sexual offender history, employment history, educational history.