Parts Specialist
Listed on 2026-02-07
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Sales
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Retail
Retail Associate/ Customer Service
Benefits
- Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
- 401(k) with company match.
- Investment in Employee Development
At Master's, we are in the business of moving people forward, not only in vehicles but also in their careers. We are a fast-growing, innovative transportation company seeking individuals who align with our company values of pursuing excellence, operating with high integrity, having a positive attitude, and being solutions oriented. In our recently expanded headquarters in Kansas City, our employees conduct their work in a 40-acre, state-of-the-art, climate-controlled facility.
We take pride in how we conduct business, and our leadership team values and supports employee growth and advancement, fostering a positive work environment maximized on success. For people looking to build their skills, advance their careers, and grow in their professions, now is the perfect time to be a part of Masters Transportation.
Job Title: Parts Specialist
Classification: Non-Exempt/Hourly
Position Type: Full Time
Work Schedule: M-F 8:00 AM – 5:00 PM
Job SummaryThe Parts Specialist is responsible for handling various tasks related to the sale and distribution of auto parts. Plays a crucial role in the supply chain of the automotive industry by ensuring that the right parts are available to customers when needed. This includes maintaining relationships with suppliers, managing inventory, processing orders, and providing technical assistance to customers. The Parts Rep will be involved in identifying new business opportunities, conducting market research, and staying updated on the latest trends and advancements in the automotive parts industry.
The Parts Reps primary objective is to ensure customer satisfaction by efficiently meeting their auto parts needs.
- Help customers find the spare parts they are looking for.
- Read catalogs to determine new parts on market.
- Ensure all necessary parts are stocked and ready for purchase.
- Order new parts from catalog as needed.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Look over machine, product, or car to determine what part is needed.
- Locate other vendors who have the part if it isn;t carried in store.
- Recommend substitute parts or show customers how to modify parts.
- Check out customers.
- Take cash, check, or credit card for purchase and dispense change.
- Take inventory of stock and replenish when needed.
- Take orders over the phone.
- Sell parts to repair garages, retail shops, truck and bus companies, dealers, and the public.
- Measure parts, using precision measuring instruments to determine whether similar parts may be machined to required size.
- Mark and store parts in stockroom according to prearranged system.
- Set up merchandise for display.
- Answer the customers' questions or problems.
- Use knowledge of machines and equipment to discuss the use and features of parts.
- Look up stock numbers and prices for parts in catalogs or on computers.
- Receive and deliver parts to customers.
- Product Expertise.
- Organizational skills.
- Problem-solving skills.
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Work EnvironmentAutomotive Service and Warehouse
Physical DemandsWhile performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Required Education/Experience/Certifications- High School Diploma, GED or equivalent.
- Three to five years of experience in customer service
- Click or tap here to enter text.
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Other DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP/EEO StatementMasters Transportation is committed to the…
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