Sales Intake Specialist

Intake Coordinator

Kansas City, Missouri

Previous sales experience required!

Available schedules:

• 10 a.m.
  
  - 7 p.m. Tuesday-Friday with 8 a.m.
  
  - 5 p.m. Saturday
• 8 a.m.
  
  - 5 p.m. Monday-Friday
• 10 a.m.
  
  - 7 p.m. Monday-Thursday, 8 a.m.
  
  - 5 p.m. Sunday

Compensation: Competitive base salary plus up to $5,000 in monthly bonus!

Requirements: High School Diploma or GED; 1 year previous sales experience required;
Spanish/English bilingual a plus!

MIKE’S GOT THIS! – Di Pasquale Moore is a premier personal injury law firm headquartered in Kansas City, Missouri. Founded in 2013 by Mike Di Pasquale and Jason Moore, the firm provides professional and compassionate legal representation after a personal injury.

Purpose and Value to the Team:

As integral members of our firm, our Intake team should "sell" our firm to potential new clients. The Intake team provides a vital service as the initial introduction of our firm to potential clients via phone, email, and text. Each Intake team member has a significant impact on client satisfaction, client retention and overall success.

Intake Coordinator

Duties & Responsibilities:

• Manage the full Intake sales process from incoming call through signature of our Firm Representation Agreement, while providing great customer service. This process can contain the following:
  • Answer inbound calls from potential clients
  • Educate the potential client on the firm’s capabilities to achieve the maximum financial recovery from their injury
  • Work collaboratively with Attorneys and other teams to determine case eligibility
  • Follow up with potential clients throughout the Intake process to answer questions or address concerns
  • Coordinate with Investigators and Attorneys for in-home client visits and initial consultations when necessary
• Work closely with other Intake team members to balance workload and contribute to the overall team’s success
• Actively impact the Intake team’s results in achieving weekly, monthly, and annual targets
• Safeguard client privacy & confidentiality
• Manage multiple calendars and referral databases
• Verbal and written communications skills required in English; bilingual abilities are a plus

Knowledge and

Skills:

• A quick thinker with strong interpersonal skills
• An excellent verbal communicator who is capable of spending most of the day on the phone
• Empathetic throughout conversations with clients
• A detail-oriented multitasker who can effectively manage their time
• A goal-setter who holds themselves accountable to their results
• Ability to successfully manage pipeline of potential clients from initial call through sign-up
• Dedicated to following up with potential client(s) for maximum results

Employee Perks:

• Benefits package – Health, Vision & Dental Insurance
• 3 weeks (120) hours of PTO
• 401(k) matching retirement plan – up to 4% match
• Paid Holidays
• Free on-site parking garage
• Work-life balance
• Stability - become an integral member of an energetic team in a growing law firm

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Di Pasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.