Sales Associate

Overview

The Thrift Store Sales Associate is a part-time position responsible for providing outstanding customer service, efficiently handling transactions, and ensuring a positive shopping experience for all customers. This role requires a friendly and approachable demeanor, strong attention to detail, and the ability to work in a fast-paced retail environment.

• Customer Service:
  Greet customers warmly upon arrival, assist with inquiries, and provide information about store policies and promotions.
• Transaction Handling:
  Accurately process sales transactions, including cash, credit/debit card payments, and returns/exchanges. Responsible for opening and closing the cash register, counting and reconciling cash drawers, preparing daily deposits, and ensuring accuracy of all funds.
• Merchandising:
  Assist in maintaining the appearance of the sales floor, including arranging and replenishing merchandise, cleaning, and organizing displays.
• Inventory Management:
  Help with receiving and processing donated items, sorting, pricing, and stocking merchandise.
• Loss Prevention:
  Be vigilant and proactive in preventing theft and ensuring the security of the store's assets.
• Team
  
  Collaboration:
  
  Work cooperatively with other store staff and volunteers to ensure smooth store operations and a positive work environment.
• Store Operations:
  Responsible for opening and closing store procedures. Assist Manager to schedule and confirm volunteer schedules to ensure the store is staffed appropriately each day.
• Compliance:
  Adhere to all store policies, procedures, and safety regulations.
• All Other Duties as Assigned

This position requires extended periods of walking and standing with some periods of sitting which is dependent upon the needs and activities of the individuals supported. It may require light to heavy lifting, up to 50 pounds independently, and occasional stooping, kneeling, bending, and/or climbing stairs depending on the needs of the individual supported.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate to high with high levels of distraction.

• High school diploma or equivalent.
• Previous experience in retail or customer service preferred.
• Strong mathematical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying items.
• Flexibility to work various shifts, including weekends and holidays at any Northland store location.
• A genuine interest in thrift store operations and a commitment to the store's mission and values.
• Must have valid driver’s license– must carry minimum coverage applicable by law for auto insurance