Retail Store Management Trainee

Retail Store Management Trainee - 2944 s role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. Salary: 16.95 to 23.95 per hour. The role requires a minimum of 1 year retail management experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and customer satisfaction.

This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage. Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay will be based on factors such as work location, qualifications, and experience.

• The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details are provided during the interview process.
• Hourly wage plus commission. Pay rates will not be below applicable local minimum wage requirements.
• Earned Wage Access (EWA) program available to all employees on the second day of employment, allowing withdrawal of up to 50% of wages up to seven times in a payroll cycle.
• Auto-enrollment in the First Cash 401(k) program after six months of employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• First Cash Pet Insurance.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees who meet minimum program requirements.
• Vacation and sick time: 1 week paid vacation after six months; additional vacation after one year and two weeks on each anniversary; 120 hours after five years. Sick/Pers onal time: 8 hours after six months; 16 hours each anniversary 2-5; 24 hours after five years.
• Employee discounts on the first day of active employment.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer outside the building or retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is…