Retail Sales Associate

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We are currently looking for the right Full-Time Retail Sales Associate to join our team. The role offers an hourly wage of $13.75 to $16.45 per hour plus an easily achievable commission structure that pays you for every transaction you process, with potential for commission on top of hourly pay.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The role involves greeting, engaging, and assisting customers with sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The successful candidate earns hourly pay plus commission based on productivity.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within parking lots or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process. Pay rates will not be below applicable local minimum wage.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months of active, full-time service. One additional week after one year. Two weeks of vacation on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees meeting minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed,…