Store Associate

Store Associate – Sherwin-Williams

Essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. They also promptly resolve customer concerns, maintain product quality and visual standards, and consistently meet the store’s sales goals.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work‑order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in‑stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work‑visa status now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal.
• If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position.

• High School diploma or GED.
• At least one (1) year experience working in a delivery, retail, or customer‑service position.
• Previous work experience selling paint and paint‑related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Proficiency in Spanish.

At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. You bring skills, talent and passion that help customers and the business achieve great results. We invest and support our people with health and well‑being rewards, career development opportunities, and a commitment to inclusivity and community.

The wage range for this role is $X–$Y, depending on location and experience. Complete compensation may include health, retirement, and other benefits as described at  . Candidates can view benefit offerings by clicking “Candidates.”

Sherwin‑Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests priority referral of Protected Veterans.

Recruiting team members will never request payment or sensitive personal information during the application process.