Merchandising Specialist

Overview

The Elite Retail Merchandising Specialist is a full-time dedicated BDS Rep conducting break-fix, installation, and ad-hoc maintenance work, in addition to general merchandising tactics. Responsibilities include installing/building displays, end caps, fixturing, and maintenance of those displays, PLANOGRAM reset, conducting break-fix repairs, and in-market training for other area representatives.

• Install and/or build displays, fixturing, and endcaps, involving the setup of security, cabling, wiring, monitors/media players, and audio connectivity
• Troubleshoot and resolve issues necessary to ensure displays are fully functional and meet maintenance requirements
• Lead teams on multi-rep projects, which may require travel into the market (up to 120 miles)
• Meet ad-hoc maintenance requirements including: store service within 48-72 hours, independently troubleshoot and enable a fully functional display with necessary parts
• Report the status of each store visit accurately to show success in achieving objectives
• Perform general merchandising tasks including reset PLANOGRAMs, POP, and pricing/fact tags
• Build in-store relationships and participate in weekly conference calls
• Complete administrative tasks, including scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date
• Complete certification to conduct one-on-one training for other BDS market reps on break-fix and merchandising work
• Complete/pass certification (online and in-store) in Best Buy to use machines such as Big Joe/Little Joe and possibly forklifts
• Perform other tasks as requested by management

• High school diploma or equivalent required
• Experience in building displays, fixturing, monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience in troubleshooting and fixing display issues (e.g., lighting, buttons, demo devices, software reboots, electronic connectivity)

• Good verbal and written communication skills
• Detail oriented and highly organized
• Ability to independently manage an account base
• Able to read schematics and correctly connect components
• Professional demeanor
• Proficient with a personal smartphone/tablet with GPS to upload photos, report data, reference documents, and schedule visits
• Valid driver’s license, reliable transportation, and proof of auto insurance
• Commitment to completing the market area’s minimum weekly or project hours
• Basic toolkit (multi-screwdriver, torx bits, hammer, cordless drill, wrenches, cutters, pliers, etc.)

• Travel up to 120 miles with paid drive time and mileage per policy
• Available to work 40 hours per week minimum and 45-50+ hours per week based on business needs;
  Monday through Friday starting at 8am, with occasional weekend work
• Hours exceeding 40 per week will be communicated in advance by leadership, aligned with wage, hour, overtime, and rest break guidelines

The physical demands described here are representative of those that must be met to perform essential job functions. Reasonable accommodations may be made. Must be able to:

• Stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push/pull, talk/hear, and drive
• Lift and carry up to 10 pounds routinely; up to 40 pounds regularly; up to 25 pounds frequently; up to 100 pounds with assistance
• Work 8-hour resets when necessary; climb ladders more than 10 feet tall
• Maintain hand/eye coordination and fine motor skills

We will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws (including local fair chance ordinances).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. BDS is an equal opportunity employer and an at-will employer. We are committed to equal employment opportunity in all aspects of employment regardless of race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic prohibited by law.

All information will be kept confidential according to EEO guidelines.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Marketing and Sales
• Industries:
  Technology, Information and Internet