FOH Supervisor - Shark Bar KC

FOH Hourly Supervisor – Shark Bar KC

Company:
Live! Hospitality & Entertainment

Location:

Kansas City, MO

Salary: $50,000.00–$55,000.00 (part‑time)

• Ensure compliance with standards of service and operating procedures.
• Adhere to federal, state, and local regulations concerning health safety or other compliance requirements.
• Supervise day‑to‑day activities of one or more food and/or beverage outlets or assigned portion of the operation.
• Plan and organize work.
• Communicate and enforce policies and procedures.
• Recommend and/or initiate salary, disciplinary, or other staffing‑related actions in accordance with company rules and policies.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and certified and has the tools and equipment needed to effectively carry out their job functions.
• Ensure guests are greeted upon arrival, respond appropriately to guest complaints, and establish and implement service recovery guidelines to ensure total guest satisfaction.
• Assist in creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage; assist in the development and implementation of new menus and local food and beverage marketing programs.
• Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results and initiate corrective action as needed.
• Maintain procedures to ensure the proper storage of restaurant inventory and equipment, secure monetary and credit transactions, replenish supplies and inventory timely, and minimize waste and control costs.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability; assist in preparation of the annual operating budget.
• Ensure that all restaurant equipment (coffee machines, soda machines, registers, etc.) are in proper operational condition and cleaned regularly.
• Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• May coordinate special events scheduled for the venue.

• High school diploma or equivalent and at least 1–2 years of restaurant management experience in a full‑service restaurant, nightclub, or similar setting.
• Hospitality Management Degree or some college preferred.
• Must speak fluent English; other languages preferred.

• Effective communication skills when interacting with guests, employees, and third parties.
• Reading and writing abilities for completing paperwork, management reports, ordering, and receiving inventory.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem‑solving, reasoning, motivation, organization, and training abilities.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required.
• May be required to work nights, weekends, and/or holidays.
• Ability to carry or lift items weighing up to 75 pounds.
• Ability to move around the outlet(s) safely and efficiently.
• Handling food, objects, products, and utensils.
• Ability to bend, stoop, and kneel.

Mid‑Senior level

Part‑time

Management and Manufacturing

Restaurants