FOH Supervisor - Shark Bar KC

FOH Hourly Supervisor - Shark Bar KC

Kansas City Power & Light District

Posted 1 day ago. Be among the first 25 applicants.

A full-service supervisory position responsible for ensuring high standards of service, compliance, and operational efficiency.

• Ensure compliance with standards of service and operating procedures.
• Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
• Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
• Plan and organize work.
• Communicate and enforce policies and procedures.
• Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and certified and has the tools and equipment needed to effectively carry out their job functions.
• Ensure guests are greeted upon arrival, respond appropriately to guest complaints, and establish and implement appropriate service recovery guidelines to ensure total guest satisfaction.
• Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage.
• Assist in developing and implementing new menus and local food & beverage marketing programs, participate in and maintain system-wide marketing programs.
• Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results; initiate corrective action as needed.
• Maintain procedures to ensure the security and proper storage of inventory and equipment, ensure the security of monetary transactions, replenish supplies and inventory timely, and minimize waste and control costs.
• Participate in inventory taking.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability; assist in preparation of the annual operating budget.
• Ensure all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned regularly.
• Ensure all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• May coordinate special events scheduled for the venue.

• High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
• Hospitality Management Degree or some college preferred.
• Must speak fluent English; other languages preferred.

• Communication skills utilized a significant amount of time when interacting with guests, employees, and third parties.
• Reading and writing abilities used often for paperwork, reports, inventory, instructions.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, variances.
• Problem solving, reasoning, motivating, organizing, and training abilities used often.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state agency.
• May be required to work nights, weekends, and/or holidays.
• Carrying or lifting items up to 75 pounds; moving safely and efficiently.
• Handling food, objects, products and utensils; bending, stooping, kneeling.

Mid-Senior level

Part-time

Management and Manufacturing

Entertainment Providers

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