Busser​/Runner - Mosaic Ultra Lounge

Sleek and sophisticated, with soft seating, champagne by the glass, and an outdoor balcony overlooking the Power & Light District, which has quickly become Kansas City’s vibrant hub. Mosaic Ultra Lounge is downtown Kansas City’s premier destination for cocktails after work, private parties, or late-night festivities, with a soundtrack provided by the area’s top DJs.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform duties to ensure proper steps of service are followed.
• Offer polite, professional, and courteous customer service.
• Support serving staff in meeting all customer needs efficiently and courteously.
• Maintain clean and organized service stations throughout the shift.
• Clear and clean tables promptly.
• Reset tables according to location specifications.
• Multitask effectively.
• Communicate clearly and effectively with co-workers and guests, maintaining patience, courtesy, and good humor.
• Complete all assigned side work.
• Maintain a safe, clean, and orderly work area.
• Clear empty tables and set up for new guests.
• Restock service stations as needed.
• Prior experience in customer service or restaurants is preferred.
• Must speak fluent English; additional languages are a plus.
• Strong communication skills are essential for interacting with guests and team members, reflecting positively on the venue and brand.
• Ability to read and write effectively to answer guest questions about the menu.
• Basic math skills are frequently used.
• Availability to work nights, weekends, and holidays.

The position requires the ability to:

• Pay close attention to detail.
• Carry or lift items weighing up to 75 pounds.
• Handle objects such as food, utensils, and trays.
• Stand, bend, stoop, and kneel as needed.
• Move safely and efficiently throughout the entire facility.

Equal Opportunity Employer
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