Cocktail Runner - Palm Tree Club KC

We are seeking a Cocktail Runner to join our team. The successful candidate will be responsible for providing exceptional service to our guests.

• Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
• Anticipate and accommodate all the needs of the guests.
• Use proper service protocol – serving all drinks to the guest’s right, using the right hand.
• Able to carry a tray
• Able to comprehensively describe all drinks, specialty cocktails, wine and beer.
• Provide professional and exceptional service.
• Ensure delivery of all beverages to the guests.
• Maintain general cleanliness of assigned stations and entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
• Possess in-depth knowledge of all food and beverage menus.
• Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Follow all company procedures when providing bottle service.
• Comply with Department of Health and company sanitation standards.
• Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly set-up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management.

• At least 1 year of serving in a fast-paced food and beverage venue. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Bending, stooping, kneeling, lifting.

We are an equal opportunities employer and welcome applications from all qualified candidates.