Leasing Agent

Position: Leasing Agent – (Full time)
# Leasing Agent Park Lofts - N Kansas City, MO 64116## Description

A well-established multifamily community in the North Kansas City area is seeking a motivated and customer-focused Leasing Consultant to join its onsite team. This role is ideal for someone who enjoys connecting with people, creating positive first impressions, and helping prospects find a place they’re excited to call home.

DESCRIPTION:

Responsibilities of the Leasing Agent include:
* Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
* Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns.  Use good judgment to know when to escalate matters to the property manager.
* Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
* Perform “mystery shops” of competing communities and maintain a market survey.
* Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
* Assisted with resident retention through renewal programs, community events, etc.
* Complete any other projects as needed and under the guidance and direction of the Property Manager.## Qualifications

QUALIFICATIONS:

* A high school diploma or equivalent is required
* 1 year experience in the property management industry is required
* 1-year experience with Real Page or equivalent property management software is required
* Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required
* Office hours: 9-6 M-F, 10-4 Sat and Closed Sunday

SOFT SKILLS:

Strong communication, especially with many personality types; time management (punctuality and multi-tasking); discretion; reliability; creativity; ambition.

All qualified applicants are subject to drug and criminal background screening.

We are an equal opportunity employer.
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