Quality Manager

Responsibilities

• Lead and maintain compliance with IATF 16949, and customer-specific requirements.
• Direct supervisory responsible for the plant quality department team including selection, hiring training, performance evaluations, and work schedule.
• Serve as the site Management Representative for quality systems.
• Report abnormal quality KPI's and customer scorecards and their related corrective/preventive actions to General Manager and Corporate Quality.
• Track the QMS required quality metrics and develop action plans to achieve green metrics.
• Review customer and engineering requirements to ensure successful new production launch by compliance with APQP and PPAP activities.
• Develop, update, and control quality procedures, work instructions, and records.
• Prepare for and lead internal audits, customer audits, and third-party audits.
• Drive corrective and preventative actions (CAPA) using structured problem-solving methods.
• Act as a primary quality contact for automotive customers and OEMs and Tier 1 customers.
• Manager customer complaints, warranty issues, and scorecards.
• Lead 8D problem-solving, root cause analysis, and corrective action submissions.
• Support customer PPAP submissions, launch readiness, and change management.
• Oversee supplier quality performance, including audits and corrective actions.
• Ensure compliance with APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
• Monitor and analyze quality metrics (PPM, scrap, rework, customer returns).
• Partner with Production, Engineering, and Tooling to reduce defects and improve process capability.
• Support new product launches, process changes, and tooling modifications.
• Ensure effective incoming, incoming, in process, and final inspection systems.
• Lead, coach, and develop Quality Engineers, Quality Technicians, Quality Supervisor, Auditors, and Inspectors.
• Establish department goals aligned with plant KPIs.
• Conduct performance reviews and support training and skill development.
• Promote a culture of quality, accountability, and continuous improvement.
• Drive Lean, Six Sigma, and continuous improvement initiatives.
• Use data-driven decision making to identify trends and prevent recurring issues.
• Manage and support layered process audits (LPA) and risk mitigation activities.
• Ensure compliance with safety, environmental, and regulatory requirements related to quality.
• Perform other duties as assigned.

• Bachelor’s degree in engineering, Quality, Manufacturing, or related field (or equivalent 5 years of experience).
• 5+ years of quality leadership experience in automotive manufacturing
• Strong working knowledge of IATF 16949 and automotive core tools.
• Experience in plastic injection molding or high-volume manufacturing environments.
• Proven experience leading audits, customer interactions, and corrective actions.
• Proficiency with quality data analysis, SPC software, and MS Office.
• Prefer IATF 16949 Lead Auditor certification.
• Prefer Six Sigma Green Belt or Black Belt.
• Experience working with Tier 1 or OEM automotive customers.
• Strong knowledge of statistical analysis and process capability studies.
• Experience supporting multi-shift manufacturing operations.
• Strong leadership and cross-functional collaboration.
• Excellent problem solving and analytical skills.
• Effective communications with customers and internal teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail oriented with a strong sense of ownership and accountability.

• 401(k) with Employer Match
• Medical Insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Paid time off

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These physical requirements include:

• Regularly required to stand, walk, sit, bend, stoop, and reach throughout the manufacturing facility.
• Ability to walk and stand for extended periods on the production floor during audits, investigations, and process reviews.
• Occasional lifting, carrying, pushing, or pulling of materials,…