Marketing Services Manager

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves:
What is our impact on the world?

We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience.

We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.

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An exciting opportunity awaits a business development professional to lead, develop, and coordinate marketing efforts in a team-oriented environment. The Marketing Services Manager is responsible for working with our Missouri/Kansas Water Business Group Business Development Manager (BDM) to provide strategic support for client service managers, pursuits, and external marketing. Marketing coordination and proposal management are critical components of HDR’s business development program.

The marketing services manager’s role will serve as a highly effective partner to our marketing and engineering staff including the BDM, business development leads (BDLs), client managers, project managers, and marketing coordinators.

The primary duties include:

• Lead or manage the marketing efforts of Water Business Group pursuits including the development of winning strategies, preparation of proposals and presentations, quality review, coaching presentation teams, and external marketing materials, as necessary. These efforts include research, collaboration, technical and creative writing, and layout development.
• Develop and coordinate graphics, writing and editing, desktop publishing, and document development and production.
• Coordinate and lead marketing coordinators involved in the production of marketing materials including review and quality assurance of all marketing materials.
• Work with BDM to ensure that HDR’s internal tracking systems and marketing databases are updated regularly including adding to our library of resumes, statements of qualifications, proposals, and presentations.
• Support the BDM in the development of annual strategic planning in coordination with regional efforts.
• Monitor and report marketing performance indicators including win and capture rates and marketing costs.
• Review the monthly reports bookings and support the BDM in forecasting annual bookings monthly.
• Work with the BDM to train and support our client managers to improve their ability to understand our client’s business and leverage the appropriate internal market sector and business class staff to win.
• Work with the client managers to develop complete and strong client management plans.

Keyword(s):
Proposal Manager, Marketing Services Manager;
Marketing Communications;
Journalism; technical writing; proposals; presentations.

• 5+ years’ experience serving in a similar role in the engineering consulting, architecture, planning, or construction industries including the development of strategic initiatives, client management plans, pursuit capture plans, confirmation of client needs, development of winning attributes, and connection of our skills to achieve the client’s business needs.
• Ability to create (or envision and oversee) highly graphical and compelling content for qualifications, proposals, and presentations using the classic approach of “theme-modular” sales.
• Excellent written and verbal communication skills,…