Senior Communications Officer, UMKC's Innovation Center

Job Description

UMKC's Innovation Center (UMKC IC) is seeking a collaborative and creative Senior Communications Officer who is passionate about data-driven storytelling and ready to amplify our mission and community impact. This role is ideal for someone who thrives in collaborative environments and enjoys turning complex information into clear, engaging stories. This role brings expertise across programs while leading strategic communications, managing internal and external messaging, media, and shaping compelling narratives and reports that highlight organizational outcomes.

The Senior Communications Officer provides primary communications support for the UMKC IC pillars. This role ensures communications for each program are clear, consistent, and aligned with both program goals and the broader UMKC IC brand. The Communications Officer collaborates closely with program teams, the UMKC IC Marketing team, liaises with the UMKC Marketing and Communications Department, and external partners to deliver effective, timely communications that support program impact and visibility.

• Lead the development and implementation of communication strategies and campaigns that support UMKC IC's goals and mission across a variety of audiences: UMKC IC team, community entrepreneurs, UMKC faculty, staff and alumni; coordinate campaigns with UMKC Marketing and Communications department.
• Foster an internal communications culture, ensure staff are aligned with messaging, and develop processes for consistent communication.
• Set performance goals and Key Performance Indicators (KPIs) to measure success.
• Ensure brand consistency across all communications, including social media, collateral, and public relations.
• Shape and maintain an editorial calendar that supports brand goals and aligns with community activities.
• Manage the production of materials including flyers, videos, annual and impact reports.
• Write, edit, and produce a variety of content, including press releases, newsletters, annual reports, impact reports, website copy, social media posts and videos.
• Support client engagement in digital management. Ensure websites, social media accounts and email communications are consistent in brand, messaging and accuracy.
• Build and manage relationships with the media, pitch stories, secure media coverage, and act as a spokesperson or media liaison.
• Manage marketing budgets that ensure resources are allocated effectively.
• Advise on and help mitigate risks related to reputational and crisis communications.
• Cultivate relationships with donors, partners, and the community to build support and engagement.

• Communication skills:
  Exceptional written, verbal, and editing skills to communicate clearly and effectively with various audiences; a strong portfolio of work expected.
• Strategic thinking:
  Ability to develop long-term communication plans and align them with organizational objectives.
• Project management:
  Strong organizational skills to manage multiple projects, deadlines, and priorities.
• Technical proficiency:
  Experience with social media platforms, content management systems (like Word Press), and other communication tools (e.g., email marketing, analytics, and CRM software).
• Leadership and teamwork:
  Ability to work independently and collaboratively, and to lead or mentor a team.
• Relationship building:
  Proven ability to build and maintain strong relationships with media contacts, partners, and internal stakeholders.
• Nonprofit acumen:
  Experience in the nonprofit sector is preferred, along with a commitment to the organization's mission.
• Computer skills:
  Has strong computer literacy skills, including word processing, spreadsheets, and database applications.
• Entrepreneurship:
  Familiarity with entrepreneurial ecosystems, small business support, or economic development preferred.

A Bachelor's degree or an equivalent combination of education and experience and at least 6 years of experience from which comparable knowledge and skills can be acquired is necessary.

7+ years in communications leadership is preferred.

Up to $110,000 commensurate with experience, education, and internal equity.

Application materials must include an updated resume/CV and cover letter. Additional application materials that demonstrate proficiency and experience in marketing & communications are encouraged.

Application review to begin February 2, 2026. Position will accept and review applications until filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

The position reports to UMKC IC Executive Director.

Background

Housed in the University of Missouri-Kansas City, the UMKC Innovation Center works across the university and the community to connect, support,…