Operations Supervisor – Poultry Processing

Overview

At Three Dog Bakery® our mission is to help pet parents unleash their unconditional love for their dog with deliciously irresistible dog treats. Three Dog Bakery® has continued this mission by making “humanized” dog treats worthy of the word “treat,” crafted with love and real ingredients. Find our dog treats, such as "Lick’n Crunch!®", Assort“Mutt”® Trio and Bark’n Crunch! Chicken Chips in the treat aisles of pet stores, grocery markets, mass retailers and select online retailers in the United States and Canada.

Sniff out our treats at

The Production & Packaging Supervisor provides day‑to‑day leadership and oversight for both production and RTE packaging operations. This role ensures that all teams (operators and leads) work safely, efficiently, and in compliance with food safety, sanitation, and quality standards. The Supervisor is responsible for staffing, training, performance management, and continuous improvement across raw production, kill‑step operations, and ready‑to‑eat packaging areas. Acting as the link between frontline employees and senior management, the Supervisor drives results while building a culture of accountability, teamwork, and food safety excellence.

• Supervise, coach, and develop Production Operators, Production Leads, Packaging Operators, and Packaging Leads.
• Ensure compliance with safety, food safety, GMP, RTE zoning, and sanitation requirements.
• Oversee production and packaging schedules to meet customer demand and efficiency targets.
• Collaborate with QA, Maintenance, and Supply Chain to resolve issues and support audits.
• Drive continuous improvement initiatives to reduce waste, downtime, and defects.

• Direct and coordinate daily activities across production and packaging lines.
• Manage shift schedules, labor assignments, and staffing needs.
• Conduct pre‑shift meetings to communicate safety, quality, and production priorities.
• Monitor equipment operation, ensuring operators and leads complete CIL and sanitation activities.
• Oversee packaging accuracy: codes, labels, weights, and seal integrity.
• Review and approve production records, checklists, downtime logs, and incident reports.
• Provide feedback, coaching, and corrective action to team members as needed.
• Partner with HR on hiring, onboarding, and training of new employees.
• Identify and elevate maintenance needs, coordinating with the maintenance team for timely repair.
• Lead investigations into safety, quality, or production incidents and support CAPA development.
• Track KPIs such as throughput, yield, waste, downtime, and labor efficiency.
• Participate in cross‑functional meetings, audits, and regulatory inspections.
• Foster a culture of professionalism, accountability, and continuous improvement.

Safety Awareness: Adhere to and promote a safety‑first culture by following established safety protocols and guidelines.

Quality Assurance: Strong knowledge of HACCP, GMPs, RTE zoning, allergen control, and sanitation standards.

Leadership: Ability to direct, motivate, and hold team members accountable.

Problem‑Solving: Identify issues quickly, implement corrective actions, and expedite escalation when necessary.

Throughput and Operational Excellence: Collaborate with the production team to meet and exceed production targets. Identify opportunities for process optimization to enhance efficiency and throughput.

Professionalism: Demonstrate a high level of professionalism in all aspects of your work, including communication, collaboration, and behavior. Uphold a positive and collaborative team environment that reflects our commitment to professionalism.

Team

Collaboration:

Communicate effectively with team members, supervisors, and other departments to ensure seamless coordination in the production process. Actively participate in team meetings, sharing insights and feedback to foster a culture of continuous improvement.

Physical Stamina: Ability to perform physical tasks, including lifting, bending, and standing for extended periods.

Time Management: Manage multiple priorities under strict deadlines.

Attention to Detail: Strong…