Assistant General Manager - Fairfield Inn Marriott Liberty

Overview

The Opportunity:

Join the Fairfield Inn by Marriott Liberty team and lead a culture of "The Beauty of Simplicity". As the Assistant General Manager (AGM), you will be the General Manager’s right hand, driving operational excellence across the Front Office, Housekeeping, and Maintenance departments. This is a high-visibility leadership role perfect for a hospitality professional ready to transition into full property management.

• Ensures that all brand standards are being maintained in each area of the property.
• Ensures all team members meet or exceed all brand requirements.
• Assist in overseeing the operation of all property departments.
• Promotes both Guarantee of Fair Treatment and Open-Door policies.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Assist the GM and Ownership with finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period and banking procedures.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and assist in determining areas of improvement.
• Performs QA audits to ensure Brand Standards are met.
• Create a safe, energized, and positive work environment.

• Stays readily available/approachable for all employees.
• Extends professionalism and courtesy to employees at all times.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists GM with setting clear performance expectations and monitors, enforces, and exceeds those expectations.
• Assists team supervisors with constructive coaching and counseling.
• Ensures orientations for new team members are thorough and completed in a timely fashion.
• Oversees overall discipline of hotel, to include hiring, firing, coaching, disciplinary actions, and training.
• Ensures property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse workplace.
• Consistent in delivery with all associates and guests.

• Extends professionalism and courtesy to guests at all times.
• Motivates and encourages staff to solve guest and employee-related concerns.
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.

• Associate’s degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree required, or equivalent combination of education and experience.
• 4 years’ guest service/hotel experience with at least two to three years in a supervisory capacity, or an equivalent combination of education and experience preferred, but not mandatory.
• Previous Marriott select service experience preferred, but not mandatory.
• F&B Experience preferred, but not mandatory.
• Must speak fluent English, additional languages a plus.
• Work schedule varies and may include working evenings, holidays and weekends shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

The Fairfield Inn by Marriott Liberty is an Equal Opportunity Employer.