Operations Supervisor; Clerical, Production

Operations Supervisor (Clerical, Production)

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This range is provided by Kamis Pro. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$80,000.00/yr - $/yr

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Employment Type:

Full-Time

Salary Range: $80,000 – $100,000 annually

The Operations Supervisor will be overseeing a fast paced production line in a warehouse environment where they will be overseeing the work of General Clerks. The team supports document processing functions, including scanning, data entry, and electronic quality assurance for converting paper-based and alternative media documents into digital formats.

This position is working in support of a 5 year federal contract and the supervisor will be required to pass a thorough federal background investigation. This is a full-time position with salary and benefits.

The Operations Supervisor is responsible for overseeing day-to-day production activities and ensuring operational efficiency for personnel. The role focuses on meeting performance goals related to accuracy, timeliness, and quality standards.

• Manage staffing levels to maintain uninterrupted service delivery.
• Track and report on performance metrics for volume and turnaround times.
• Lead a team of 50–60 employees performing clerical functions.
• Oversee operational workflows and report to the program manager.
• Develop and implement training programs; ensure staff compliance with policies and procedures.
• Prepare and manage work schedules to guarantee coverage and coordinate training sessions.
• Contribute to process improvement initiatives and operational enhancements.
• Supervise daily production activities to meet cost, quality, and efficiency targets.
• Handle onboarding, training, and performance evaluations for team members.
• Ensure adherence to safety standards and company policies.
• Maintain accurate records, approve disciplinary actions, and address site-related issues.

• Ability to pass an in-depth, federal government background investigation to receive a Public Trust
• High school diploma required; bachelor’s degree a plus.
• Minimum 3 years of supervisory experience overseeing related work such as production, warehousing, manufacturing, etc. Experience overseeing clerical production is highly desired.
• Understanding of imaging processes, QA management, and imaging technology.
• Proven ability to lead large teams and drive continuous improvement initiatives.
• Proficiency with Microsoft Office Suite (Word, Excel, Visio, Project) and general computer applications.
• Familiarity with records management practices and digital conversion equipment.
• Excellent organizational, analytical, and communication skills (written and verbal).
• Ability to coach, train, and motivate staff while managing performance.
• Advanced typing skills and attention to detail.

Director

Full-time

Management, Production, and General Business

Warehousing and Storage, Manufacturing, and Office Administration

• Medical insurance
• Vision insurance
• 401(k)