Client Services Manager

Job Description

As a Security Client Services Manager, you’ll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects Garda World’s reputation as the industry’s premier security partner. In this role, you’ll champion service quality, strengthen client relationships, and help drive account success through proactive communication, problem-solving, and operational insight.

We’re looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you’re ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader.

• Competitive Salary: $60,000. / year
• Work Site
  
  Location:
  
  Kansas City, MO and surrounding market
• Set
  
  Schedule:
  
  Monday through Friday, 8:00 a.m?t 5:00 p.m. This position can require working long hours and on weekends.
• Comprehensive Benefits:
  Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth:
  Career growth opportunities at Garda World
• Travel:
  Daily in-person visits to various client sites throughout the market.

• Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards
• Develop and maintain effective relationships with clients and employees and serve as the liaison between Garda World, our clients, and our assigned staff
• Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfaction
uvedware: participater: ...

• Authorized to work in the United States
• Able to pass an extensive screening process
• A college degree in business or a related field, or equivalent work experience
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Minimum 2 years management experience; 4 years preferred
• Must have experience overseeing multiple sites
• Must haveoubmission as leadership experience

• Operational Oversight & Accountability
• Client‑Centric Communication & Relationship Building
• Team readable;
  Performance Management
• Attention to Detail & Situational Awareness
• Administrative & Analytical Proficiency
• People-Oriented

In the United States, Garda World Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

Garda World Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to combina, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, Plato, termination, layoffs, recalls, transfers, leaves of absence, Vesceduring, and training.

It is also the policy of Garda World Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.