Compliance Coordinator - Supportive Services Veteran Families

Overview

Job Objective: The SSVF Compliance Coordinator will be responsible for ensuring all program compliance in accordance with the Department of Veterans Affairs (VA) SSVF Program Guide for the Kansas and Western Missouri Division. This position will also assist with Commission on Accreditation of Rehabilitation Facilities (CARF) surveys and compliance, internal reviews of Kansas and Western Missouri, as well as VA and external audit reviews.

Compliance, Audit, and Monitoring Management

• Develop and implement an internal file audit plan for SSVF staff
• Conduct monthly, quarterly, and annual internal client file audits
• Maintain a minimum of 95% audit accuracy
• Follow up on all internal file audit deficiencies to ensure timely correction
• Collaborate with the SSVF Program Director to develop and implement a contract monitoring preparation plan that ensures all monitoring and audit evaluations are passed with no significant findings
• Continuously monitor the VA SSVF Program Guide, VA Data Guide, Executive Orders, OMB Circulars, and other relevant regulations for updated contract compliance requirements
• Update and train staff on new or revised compliance requirements
• Assist the SSVF Program Director with the implementation of CARF standards and preparation for CARF surveys

• Ensure staff follow policies, procedures, and practices that meet CARF accreditation standards for continued accreditation
• Collaborate with Corps where SSVF are located to ensure CARF standards are adhered to in accordance with Working Together Agreements

• Assist the SSVF Program Director with preparation for VA and external audits, and monitoring visits
• Conduct fieldwork, including periodic site visits and meetings, to ensure contract compliance and review site-level files, processes, and records, to include staff/participant safety and risk management
• Provide guidance to Regional Managers on the implementation of Continuous Quality Improvement (CQI) processes to enhance compliance, quality, and program outcomes

• Oversee client record reviews for accuracy and completeness, including HMIS data integrity and error correction
• Manage personnel training related to case record and HMIS data requirements in accordance with SSVF standards

• Prepare and submit timely compliance reports as requested

• Develop and implement a process, based on the VA SSVF Program Guide, to ensure complete eligibility documentation for:
• Individual eligibility
• Household eligibility
• Income eligibility
• Housing status eligibility
• Recertification of eligibility
• Review all Entry, Recertification, Exit, and Temporary Financial Assistance (TFA) expenditure documentation, including case notes and uploads, to ensure compliance with SSVF Program Office expectations
• Assist the SSVF Program Director in monitoring TFA expenditures in accordance with the approved budget
• Conduct spot checks to verify TFA funds are expended per SSVF guidelines and target goals are met
• Identify changes in community or population characteristics impacting TFA needs and communicate these to the SSVF Program Director
• Monitor and track all SSVF TFA fiscal spending to ensure compliance with program limits
• Ensure Veteran eligibility for TFA by verifying all supporting documentation is obtained, maintained, and updated throughout enrollment

• Oversee the review, preparation, submission, and compliance management of governmental and non-governmental grant and contract applications (including agreements, MOUs/MOAs, and related documents) to ensure accuracy, adherence to applicable regulations, and alignment with approved budgets, terms, and deliverables
• Review proposed grant budgets prior to submission to ensure consistency with proposal requirements and compliance with established guidelines
• Develop and maintain a record system of grants and their compliance requirements for effective monitoring and reporting

• Ensure all data maintained in The Salvation Army Information Management System is updated and accurate at entry, recertification, exit, and TFA expenditures
• Responsible for developing customized reports for management and staff to ensure contract…