General Manager; Rental Car​/Airport Rental Car Operations Manager

General Manager (Rental Car) / Airport Rental Car Operations Manager

One of the leading national rental car agencies is seeking an experienced Rental Car Airport General Manager to lead operations at its busy Kansas City Airport location. This key leadership role oversees a large fleet, a high‑volume operation, and a sizable team in a competitive market.

We’re seeking a dynamic, results‑oriented leader with proven ability to manage large‑scale airport operations, drive profitability, and deliver top‑tier customer experiences. This opportunity suits an operator who balances strategic oversight with hands‑on leadership.

• Oversee all rental operations at the Kansas City Airport location, ensuring smooth and efficient processes
• Oversee day‑to‑day business functions to align resources, training, and infrastructure with company objectives and key performance indicators (KPIs)
• Identify and implement operational improvements to boost efficiency and service quality
• Handle escalated service and operational issues with professionalism and urgency
• Manage a large, multi‑level team including Management Trainees, Rental Sales Agents, Detail Team, Service and Return Agents
• Mentor and coach team members, fostering professional development and a culture of accountability and success
• Drive revenue performance by implementing growth strategies, managing costs, and maximizing every sales opportunity
• Manage P&L, cost controls, and ensure adherence to company policies and performance metrics
• Manage budgets, performance reviews, training programs, scheduling, and vendor or contract negotiations to maintain operational efficiency
• Recruit, train, and manage the team
• Perform other duties as assigned

• Proven leadership experience managing a large fleet of rental cars or an airport rental car operation
• Strong P&L management and financial acumen
• Exceptional communication, organization, and leadership skills
• Ability to motivate, develop, and retain high‑performing teams
• A track record of achieving operational and revenue goals in a fast‑paced, customer‑focused environment

Base pay range: $ per year – $ per year.

Please submit your most recent resume at and/or call Lindsay at 508‑620‑6300 for more information. All resume submissions will be kept in the strictest confidence.