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Revenue Operations - AMER Business Partner Lead

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: black.ai
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At Safety Culture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign‑off. No corporate theatre. Just smart, experienced people solving real problems fast.

The scale is big. But the ownership’s personal. Every full‑time team member gets equity – real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size – fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

We’re looking for a Revenue Operations Lead to own and scale the revenue operations function across our Americas region. This is a pivotal role within a high‑growth, Global SaaS business—ideal for someone who thrives at the intersection of data, strategy, and execution.

As the strategic partner to our Americas Sales and Customer Success leaders, you will be responsible for building and managing the systems, cadences, and insights that drive predictable growth and operational efficiency across the entire go‑to‑market (GTM) motion.

We are looking for a hands‑on Rev Ops leader that will partner directly with our Managing Director of the Americas to increase Productivity per Rep (PPR) across Sales and Customer Success. This person has a deep analytical mindset, an understanding of SaaS business models, and a proven track record of uncovering new ways to improve the growth rate of sales and CS organizations.

About you:
  • 10+ years of experience, with 5+ leading Revenue or Sales Operations in a high‑growth SaaS environment.
  • Deep expertise in pipeline generation strategy, territory strategy, forecasting, quota management, sales analytics, and GTM performance tracking.
  • Fluency in GTM SaaS financials; comfortable building models and dashboards that guide strategic decision‑making.
  • Hands‑on experience with CRM and GTM systems (Salesforce, Gainsight, Clari, Gong, Excel, etc.)
  • Strong communication and influencing skills, with a track record of presenting to executive leadership.
  • Highly collaborative, with the ability to lead through influence and align stakeholders across diverse teams.
  • It’s a nice bonus if you’re comfortable using SQL to query Salesforce data in Redshift. It’s not required, but it will help you move faster and make more data‑informed decisions.
How You Will Spend Your Time
  • Partner closely with the Managing Director of the Americas and GTM leadership team to own and lead all Revenue Operations for the Americas region with a high degree of autonomy, while staying tightly aligned with Global Rev Ops on standards, tooling, and priorities.
  • Function as a chief‑of‑staff‑style partner, helping translate regional goals into executable plans, pressure‑testing assumptions, and driving follow‑through – rather than acting as a reactive analyst or data fetcher.
  • Drive strategy, execution, and performance aimed at improving Productivity per Rep (PPR) in Sales and Customer Success.
  • Own annual and quarterly regional planning, including capacity, coverage, targets, pacing, and scenario modeling, within global guardrails and in close collaboration with Finance, Sales, Marketing, and CS.
  • Build and evolve forecasting models and performance frameworks that support data‑driven decision‑making and proactive GTM planning.
  • Drive cadenced revenue reporting (monthly business reviews, quarterly business reviews, forecasting, pipeline analysis).
  • Serve as the trusted advisor to Sales and CS leaders, providing insights on quota attainment, team performance, pipeline health, and customer…
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