Director of Digital Office Products

Overview

Own the vision, roadmap, and delivery of the company’s Digital Office ecosystem, enabling employees to work efficiently, securely, and collaboratively across tools and platforms.

Act as the primary bridge between business stakeholders, IT, and delivery teams to ensure digital workplace solutions meet real user needs and strategic goals.

• Own the vision, roadmap, and delivery of the company’s Digital Office ecosystem, enabling employees to work efficiently, securely, and collaboratively across tools and platforms.
• Act as the primary bridge between business stakeholders, IT, and delivery teams to ensure digital workplace solutions meet real user needs and strategic goals.
• Define and communicate the product vision, strategy, and roadmap for Digital Office capabilities (e.g., collaboration tools, intranet, workflow automation, knowledge management).
• Serve as the primary owner of the Digital Office product backlog; write, refine, prioritize, and accept user stories.
• Partner with business leaders, HR, IT, Security, and end users to gather requirements and translate them into clear product outcomes.
• Prioritize initiatives based on business value, user impact, technical feasibility, and strategic alignment.
• Lead backlog grooming, sprint planning, reviews, and retrospectives in collaboration with Agile delivery teams.
• Ensure a strong employee experience by advocating for usability, accessibility, and adoption across all Digital Office solutions.
• Measure product success using KPIs such as adoption, engagement, productivity gains, and user satisfaction.
• Manage dependencies and integrations across digital workplace tools and enterprise platforms.
• Act as the primary decision-maker on scope, trade-offs, and release readiness.
• Communicate progress, risks, and roadmap updates clearly to stakeholders and leadership.
• Champion continuous improvement by incorporating user feedback, analytics, and industry best practices.

• Experience with Digital Office or Digital Workplace platforms (e.g., collaboration, intranet, document management, workflow tools).
• Familiarity with change management and user adoption strategies.
• Experience working in regulated or security-conscious environments.
• Product Owner or Agile certification (CSPO, SAFe POPM, or similar).

• Customer- and employee-centric mindset
• Strategic thinking with strong execution focus
• Comfort making decisions amid ambiguity
• Strong collaboration and influence skills
• Continuous improvement orientation