Head of Platform Engineering

Location

San Jose, CA, Kansas City Metro, Sarasota, FL HQ

Full time

Hybrid

Engineering

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape.

As a Head of Platform Engineering at TENEX, you will be a strategic leader responsible for defining the technical vision, architecture, and execution strategy for our core, high-performance cybersecurity platform. You will be accountable for the scalability, reliability, security, and operational excellence of the platform that powers our AI-driven MDR services, leading the teams that build and maintain our foundational infrastructure, data pipelines, and engineering standards.

Culture is one of the most important things —dive into our culture deck ex.ai to see how we live it every day, with a deep emphasis on the collaboration and community that only in-person work delivers.

• Define Platform Strategy & Architecture: Overview the entire service platform, overseeing architectural design, technology selection, and strategic planning to ensure the platform can scale to petabytes of security data and billions of daily events.

• Own the Platform Engineering Roadmap
  :
  Prioritize initiatives that maximize reliability, performance, security, and developer efficiency across our core systems.

• Lead Site Reliability Engineering (SRE): Define and driving adherence to critical Service Level Objectives (SLOs) and Service Level Indicators (SLIs), managing on-call rotations, and minimizing toil through automation.

• Drive Operational Excellence: Drive the platform, implementing advanced monitoring, observability (logs, metrics, tracing), automated provisioning, and disaster recovery strategies.

• Lead & Mentor Platform Engineering Team
  :
  Engineering managers and a diverse team of platform, data, and infrastructure engineers. Drive a culture of engineering rigor, operational ownership, and continuous improvement.

• Collaborate with Product Management & Security Operations: Translate new product requirements and operational needs into robust, scalable, and cost-effective platform solutions.

• Establish and Enforce Dev Sec Ops  Practices
  :
  Standarize CI/CD pipelines, infrastructure-as-code (IaC), security testing, and deployment mechanisms to ensure rapid, secure, and reliable software delivery.

• Foster Innovation: Identify and driving the adoption of new engineering methodologies and infrastructure technologies. Push the frontier—leverage cloud-native patterns, advanced data stores, and distributed computing frameworks to maintain a competitive advantage.

• 8+ years of progressive experience in Software or Platform Engineering, including 3+ years managing multiple engineering teams or a significant platform portfolio.

• Proven track record of architecting, building, and operating highly scalable, distributed, and secure enterprise-grade SaaS platforms.

• Expertise in Site Reliability Engineering (SRE) principles, cloud-native architecture, and driving organizational process improvements in large-scale engineering environments.

• 10+ years of experience in the cybersecurity, enterprise SaaS, or B2B technology industry.

• Deep expertise in scalable, distributed system architecture, microservices, and containerization (Docker, Kubernetes) in a production environment.

• Strong understanding of modern security technologies such as SIEM, EDR, Threat Intelligence, and the challenges of processing high-volume, real-time security event data at scale.

• Strong fundamentals in cloud infrastructure (AWS, GCP, or Azure), networking, and building secure and compliant (e.g., SOC 2, ISO 27001)…