Network Administrator

Overview

Assist in meeting the organization's IT needs by responding to requests, providing support and successfully completing the setup, management and maintenance of IT-related equipment. Additionally responsible for IT project management.

• Design, manage, and operate EKC’s distributed network across partner-hosted sites
• Ensure reliable connectivity, appropriate bandwidth utilization, and consistent performance across the network
• Implement and maintain secure network segmentation using firewalls, VLANs, DMZs, or equivalent controls
• Monitor network health and performance, identifying trends, risks, and opportunities for improvement
• Maintain configuration standards and comprehensive network documentation
• Support server installation, placement, and operational readiness through familiarity with server hardware and hosting environments
• Serve as a technical point of contact for prospective and existing partners
• Explain EKC’s infrastructure model and hosting requirements to both technical and non-technical audiences
• Collaborate with leadership and internal teams to align infrastructure decisions with EKC’s mission
• Provision, configure, and maintain associate laptops, including baseline security and system setup in coordination with TIFEC IT
• Troubleshoot and resolve associate workstation issues
• Support conference rooms and shared spaces, including AV, displays, audio, and conferencing systems
• Oversee infrastructure assets, including servers and hosted machines
• Provide technical support and troubleshooting for network related issues
• Document network configurations, procedures, and best practices
• Collaborate with cross-functional teams to ensure alignment of network infrastructure with business goals
• Conduct and implement disaster recovery planning and strategy
• Conduct regular audits to ensure network security and compliance with industry standards
• Identify potential partners and contact them in pursuit of a meeting
• Respond to all requests from external and internal clients in a timely and professional manner
• Identify business and market trends utilizing multiple sources of data
• Comply with all company policies and proactively protect confidentiality of Client and company information
• Develop weekly Progress, Problems, Plans (P3) report
• Additional responsibilities as assigned

• Smart, creative, analytic, problem solving
• Strong communication and interpersonal skills to engage with both technical and non-technical partners and Associates
• Self-starting results oriented
• Strategic thinking and business acumen to identify opportunities for network expansion
• Inquisitive, life-long learner, particularly around new technologies
• Attention to detail and ability to prioritize tasks in a fast-paced environment
• Trustworthy, respects and practices confidentiality
• Familiarity with edge computing concepts and decentralized network architecture
• Polite, respectful and demonstrates good judgment when dealing with people
• Passion for creating value, delivering above and beyond what is asked
• Note:
  
  ensure formatting remains clean and accessible

• 2–4+ years designing or supporting secure network architecture
• 2–3+ years supporting end-user systems and workplace technology
• 2–4+ years managing infrastructure monitoring, patching, and maintenance at scale
• Clear, concise verbal and written communication skills
• Strong time management and organizational skills, including planning, goal setting, organizing, scheduling, and prioritizing
• Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs
• Experience with cloud computing platforms and virtualization technologies
• Negotiation and relationship-building skills for partner acquisitions
• Project management skills to coordinate deployments and implementations effectively
• Understanding of cybersecurity principles and best practices for network security
• Excellent leadership and communication skills, capable of driving technology visions and engaging effectively with stakeholders at all levels
• Comfortable operating in a startup-style environment where priorities evolve and responsibilities expand as the organization grows
• Ability to put team success above personal preference
• Ability to work outside of normal business hours as needed
• Strong Word, Excel, and PowerPoint skills (MS Teams and MS Project skills a plus)