Embedded Banking Technology Compliance Administrator

Embedded Banking Technology Compliance Administrator

At Emprise Bank, we empower neighborhoods, businesses, and people in our communities to thrive. We provide extraordinary customer service and products to help customers achieve their goals.

We are seeking a Technology Compliance Administrator to join our team. The Technology Compliance Administrator is a strategic builder responsible for developing, maturing, and scaling the Bank's technology compliance capabilities within the Embedded Business Unit.

A successful candidate will have:

• Exemplary customer service experience
• Strong business acumen
• Strong attention to detail and time management skills
• Confident and articulate communication skills, both verbally and written
• Initiative and strong work ethic
• Problem resolution and analytical thinking skills
• Ability to effectively build and maintain relationships with Emprise associates, vendors, professional contacts, and customers
• An understanding of and commitment to our values

Essential functions of the role:

Information Security Compliance & Program Development

• Ensure compliance with the bank's Information Security Program and applicable financial services regulations (e.g., FFIEC, GLBA, NIST, PCI-DSS).
• Develop and mature policies, standards, and procedures that support secure data exchange, third-party integrations, and API-driven products.
• Create monitoring and reporting mechanisms to proactively identify gaps across partner ecosystems, shared-responsibility models, and internal platforms.
• Establish governance practices that strengthen oversight of Fin Tech and Embedded Banking relationships, protection of confidential information and secure system assignments.

Incident and Problem Management Program

• Design, execute, support, advise, scale the Embedded Banking Incident & Problem Management program to support evolving products, partners, and integrations.
• Ensure consistent service quality by efficiently logging, categorizing, prioritizing, and resolving incidents.
• Work directly with IT and security teams to respond to cybersecurity threats and mitigate potential impacts.
• Build analytical tools to identify Embedded Banking trends, recurring issues, and improvement opportunities across both internal and partner environments.

Business Continuity Management

• Execute and mature the bank's Business Continuity Plan and Disaster Recovery strategy for Embedded Banking to ensure that services can continue or be quickly restored during major disruptions.
• Ensure that continuity plans align with regulatory requirements and industry best practices.
• Design and lead scenario-based testing and BCP/DR exercises targeted for the Embedded Business Unit.
• Develop evaluation frameworks to ensure Embedded partner resiliency meets contractual, operational, and regulatory expectations.
• Review, research, and approve standard changes.
• Evaluate potential risks associated with change requests and ensure compliance with security best practices.
• Lead coordination of Embedded changes being brought to Core Change Control (CAB)
• Prepare agenda, coordinate and facilitate Change Advisory Board meetings.
• Review outcomes of implemented changes, ensure success, documentation of lessons learned, and present to Change Advisory Board.
• Lead and mature the Change Advisory Board (CAB) process and build continuous improvement feedback loops.

Communication, Governance and Leadership

• Serve as a subject matter expert on pending and relevant laws, regulations, and guidance related to Embedded Banking business and Fintech partnerships.
• Mature relevant Embedded Banking policies, procedures, and programs to reflect new or evolving regulatory expectations.
• Interact with Emprise employees, other banks, Embedded partners, and vendors to strengthen relationships, build networks and share best practices.
• Effectively communicates in a variety of settings, adjusts to fit the audience and message.
• Coordinate internal and external Information Technology audits, as well as the coordination of Regulatory Exams for the Bank. (Safety and Soundness, Information Technology General Controls, and related areas.)
• Evaluate and recommend enhancements to improve operational efficiency, IT governance maturity, and program scalability to support growth of the Embedded Banking program.
• Oversee reporting requirements and lead Technology projects as needed.

Other duties assigned within the scope and responsibility of the job.

Requirements

• Bachelor's degree in Information Security, IT, or related field (or equivalent experience)
• 2-3 years' experience in IT Risk, Technology Compliance, or IT Controls
• Fintech experience required
• Excellent organization and time management skills
• Understanding of technology oversight frameworks and banking regulations for embedded banking and fintech environments
• Strong analytical and time-management skills
• Proven ability to influence diverse stakeholders, collaborate with teams, and partners

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and…